Wael Khater

 Consultancy to Apply technical solution that meet QSE needs, solve business challenges.
 Negotiate with multi-vendor to provide effective services.
  Managing daily tasks supporting implementation & troubleshooting

 Establish and document the IT Infrastructure services operation level Agreement, services processes, writing & reviewing RFP IT Infrastructure solutions
 Conduct architecture /design review to ensure overall quality, of the project infrastructure designs; guide engineers through implementation of the infrastructure
 Design, deploy and manage day to day task for system services (Exchange, SCCM, Hyper-V, VMware, Lync, F5, Iron Port ).

 Applies MS technologies to solve challenging business problems.
 Plan and tracking project status, design and implement the projects.
 Deliver proof of concepts which meet customer business requirements.
 Produced project status reports, managed the team and resolved day-to-day issues
 Collaborated with cross-functional staffs to coordinate the logistics and technical requirements.
 Direct the coordination of all implementation tasks involving third party vendors.

 Design, and lead the implementation Microsoft infrastructure projects.
 Troubleshooting, support customer issues, problems on MS products.
 Plan and tracking project status.
 Instructor for Microsoft Products.
 Dell Support Engineer

 Computer instructor for the following subject (MS Office, Auto Cad).
 Network troubleshooting. A supervisor on the computer courses.
 Labs. Maintenance. Network troubleshooting.