IT Solutions Consultant
Qatar Stock Exchange
Total years of experience :23 years, 4 Months
Consultancy to Apply technical solution that meet QSE needs, solve business challenges.
Negotiate with multi-vendor to provide effective services.
Managing daily tasks supporting implementation & troubleshooting
Establish and document the IT Infrastructure services operation level Agreement, services processes, writing & reviewing RFP IT Infrastructure solutions
Conduct architecture /design review to ensure overall quality, of the project infrastructure designs; guide engineers through implementation of the infrastructure
Design, deploy and manage day to day task for system services (Exchange, SCCM, Hyper-V, VMware, Lync, F5, Iron Port ).
Applies MS technologies to solve challenging business problems.
Plan and tracking project status, design and implement the projects.
Deliver proof of concepts which meet customer business requirements.
Produced project status reports, managed the team and resolved day-to-day issues
Collaborated with cross-functional staffs to coordinate the logistics and technical requirements.
Direct the coordination of all implementation tasks involving third party vendors.
Design, and lead the implementation Microsoft infrastructure projects.
Troubleshooting, support customer issues, problems on MS products.
Plan and tracking project status.
Instructor for Microsoft Products.
Dell Support Engineer
Computer instructor for the following subject (MS Office, Auto Cad).
Network troubleshooting. A supervisor on the computer courses.
Labs. Maintenance. Network troubleshooting.
1995 – 2000 B.Sc.in Computer Engineering , Philadelphia University-Amman