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Wael Mahmoud, Merchant Acquiring Relationship Manager

Wael Mahmoud

Merchant Acquiring Relationship Manager ·Fawry

Egypt

Bachelor's degree, Business Administration And Commerce

Work experience

Total years of experience: 18 years, 4 months

Merchant Acquiring Relationship Manager

May 2019 - Present

Fawry

Cairo, Egypt

May 2019 - Present

Grow current business, maximize customer penetration, and meet set
Business plan through conducting sales meetings with targeted clients
 Respond and follow up on sales inquiries for targeted clients.
 Responsible for the promotion and development of all acquiring projects.
Solutions and new channels
 Manage the relationship between the company and third parties (field
Service provider, processors….etc.).
 Lead all acquiring new projects from project management perspective
And managing the relations between various stakeholders internally and
Externally.
 Manage and coach daily POS field services operations.
 Troubleshoot and follow up any technical issues related to acquiring a
Business with payment scheme, third parties, and vendors.
Senior Fundraising at Misr Elkhier Foundation.
Company industry:
Financial Services
Job role:
Banking

January 2017 - Present

January 2017 - Present

Develops and executes a strategy for discovering new business
opportunities
 Develops negotiation strategies by evaluating risks and potentials.
 Assesses potential third part clients in terms of income potential and
mission fit.
 Evaluates, determines, and realizes quarterly business growth goals.
 Represents the company at trade organizations.
 Creates a business development database in order to evaluate
performance and organize client and prospective client information.
 Fosters beneficial relationships with business partners, potential clients,
and business
 Contacts in order to attract new business and enhancing organization
reputation.
 Closes new business deals by developing and negotiating contracts.

July 2018 - April 2019

July 2018 - April 2019

Lead and develop new and exciting fund-raising activities.
 Manage a portfolio of assigned accounts.
 Develop new business with existing clients and/or identify areas of
Improvement to exceed sales quotas.
 Delivering sales presentations to high-level executives.
 Communicate clearly the progress of monthly/quarterly initiatives to
internal and external stakeholders.

Account Executive

March 2015 - December 2016

PepsiCo Egyp

March 2015 - December 2016

Review and understand sales development objectives.
 Review routing schedule including any off-schedule visit.
 Review DC stock availability of top SKUs, innovation guidelines for new
products and on-going promotions campaigns.
 Present suggested order to the customer, discuss objectives and adjust
order accordingly.
 Obtain bestselling position in the account.
 Pre-Sale, Selling & Merchandising.
Key Accounts at One Card Egypt.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

March 2012 - February 2015

March 2012 - February 2015

Maintain professional and strong relationship With Distributors.
 Developed opportunities for sales growth.
 Achieves volume and revenue goals via the combination of customer
Acquisition and relationship deepening.
 Authorized Dealers:
 Achieving the monthly targeted collections and sales.
 Applying the monthly visiting & calling plan.
 Getting feedback and requested info about the market and competitors.
 Potential & New dealers:
 Achieving the monthly targeted Number of new cash dealers.
 Achieving the monthly targeted collections and sales.

Sales Promoter

June 2011 - February 2012

June 2011 - February 2012

Follow up customer and prospect contact activities tools and update
relevant info.
 Carry out all sales activities to all customers.
Job role:
Sales

operator

December 2007 - July 2010

Etisal

United Arab Emirates

December 2007 - July 2010

Selling products
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Management

Accountant

April 2007 - November 2007

April 2007 - November 2007

Monitor all accounting procedures with accounting office monthly.
 Implementation of supply orders customer.
Achievements,
 Add many accounts to portfolio one of them called "Big fish 31 EGP
Million" to Misr-Elkheir Foundation corporate accounts.
 Achieve the first place for 2 Months consecutive with over target
achievement at El Haram Pepsi branch
 Achieve the highest revenue for 2014 since Company started in 2004.
Job role:
Accounting and Auditing

Education

Cairo University

May 2005

May 2005

Bachelor's degree, Business Administration And Commerce

Egypt

Skills

Client Services
Expert
Client Services
Expert
Developing Client Relationships
Expert
Developing Client Relationships
Expert
Client Handling
Expert
Client Handling
Expert
Training Of Staff
Expert
Training Of Staff
Expert
Client Service
Expert
Client Service
Expert
SALES
Expert
SALES
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
DC
Expert
DC
Expert
FUNDRAISING
Expert
FUNDRAISING
Expert
INNOVATIVE
Expert
INNOVATIVE
Expert
MARKETING
Expert
MARKETING
Expert
Client Services
Expert
Client Services
Expert
Developing Client Relationships
Expert
Developing Client Relationships
Expert
Client Handling
Expert
Client Handling
Expert
Training Of Staff
Expert
Training Of Staff
Expert
Client Service
Expert
Client Service
Expert

Languages

Arabic
Expert
English
Expert