wael eid

QA/QC Manager at Proctor & Gamble

• Egypt - Cairo
• August 2003 to April 2015

• Fem care QA/QC leader - (August. 2007 - present) - Proctor and Gamble

Accomplishes quality assurance objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

 Promoting quality achievement and performance improvement throughout the organization.
 Develop, implement, communicate and maintain a quality plan to bring the Company’s Quality Systems and Policies into compliance with quality system requirements.
 Effectively interact with Production and Development teams to maintain product supply and help introduce new products
 Working with purchasing staff to establish quality requirements from external suppliers.
 Ensuring compliance with national and international standards and legislation.
 Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.
 Supervising technical staff in carrying out tests and checks.
 Writing technical and management systems reports.
 Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.
 Persuading reluctant staff to change their way of working to incorporate quality methods.
 Manage and maintain the Company’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
 Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to the QA/QC.
 Setting compliance objectives and ensuring that targets are achieved.
 Maintaining awareness of the business context and company profitability, including budgetary control issues.
 Assessing the product specifications of the company and its suppliers, and comparing with customer requirements.
 Considering the application of environmental and health and safety standards.
 Agreeing standards and establishing clearly defined quality methods for staff to apply.
 Defining quality procedures in conjunction with operating staff.
 Setting up and maintaining controls and documentation procedures.
 Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications.
 Establishing standards of service for customers or clients.
 Preparing clear explanatory documents such as customers’ charters.
 Monitoring performance by gathering relevant data and producing statistical reports.
 Organize and manage quality assurance function in close co-operation with the customers/consumers and with the Company’s Management team (Member of Management Team).
 Identifying relevant quality-related training needs and delivering training.
 Collating and analyzing performance data and charts against defined parameters.