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Wael Samir Abd El Fattah Nassar, Operations trade officer

Wael Samir Abd El Fattah Nassar

Operations trade officer·Commercial International Bank- Egypt

Egypt

Bachelor's degree, Accounting

Work experience

Total years of experience: 25 years, 8 months

Operations trade officer

November 2016 - Present

Commercial International Bank- Egypt

Mansoura, Egypt

November 2016 - Present

Company industry:
Banking
Job role:
Banking

Customer Support Coordinator

July 2015 - October 2016

Commercial International Bank - Egypt

Mansoura, Egypt

July 2015 - October 2016

Company industry:
Banking
Job role:
Banking

SERVICES REPRESENTATIVE

November 2010 - June 2015

COMMERCIAL INTERNATIONAL BANK - CIB-EGYPT

Egypt

November 2010 - June 2015

SERVICES REPRESENTATIVE

Company industry:
Banking
Job role:
Customer Service and Call Center

Teller- Senior Teller

September 2007 - October 2010

Commercial International Bank -Egypt

Egypt

September 2007 - October 2010

Handling All Activities of Teller Area.
Deal with customers’ deposits, saving withdrawals and cash checks.
Exchange foreign currencies
Responsible for operating ATMs and POSs.
Settlement ATMs, POSs and othrer accounts between the branch & H.O.
Promote and advertise various bank products.
Handle customers’ complaints and enquiries.
Prepare reports for high level management and Internal Audit Group and design various administrative work sheets.

Company industry:
Banking
Job role:
Other

Customer Service Coordinator

September 2006 - September 2007

Commercial International Bank -Egypt

Egypt

September 2006 - September 2007

Handling All Activities of Customer Service Department
Meet customers and demonstrate which saving packages fit their needs.
Open accounts and issue debit and credit cards.
Issue CD's, TD's and refund and break and renewal it.
Handle customers’ complaints and enquiries.
Prepare reports for high level management and Internal Audit Group and design various administrative work sheets.

Company industry:
Banking
Job role:
Customer Service and Call Center

Accountant,Salescordinator

January 2002 - August 2006

Friends for clothes trading and distribution

Egypt

January 2002 - August 2006

Handles all the accounting system in the company and part of my responsibilities handling with customer and understanding the customer requirements

Company industry:
Retail & Wholesale
Job role:
Sales

Trainnee

August 2000 - September 2001

Financial Accounting Office

Egypt

August 2000 - September 2001

Training in Financial Accounting Office part time

Company industry:
Accounting
Job role:
Administration

Education

Mansoura University collage of commerce

May 2000

May 2000

Bachelor's degree, Accounting

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

with General grade (Good)
View attachment

Skills

Deposits
Expert
Deposits
Expert
Internal Audit
Expert
Internal Audit
Expert
Management
Expert
Management
Expert
Issue
Expert
Issue
Expert
Debit
Expert
Debit
Expert
Computer
Expert
Computer
Expert
MS OFFICE
Expert
MS OFFICE
Expert
problem solving
Expert
problem solving
Expert
operation
Expert
operation
Expert
Deposits
Expert
Deposits
Expert
Internal Audit
Expert
Internal Audit
Expert
Management
Expert
Management
Expert
Issue
Expert
Issue
Expert
Debit
Expert
Debit
Expert

Languages

Arabic

Expert

English

Expert

French

Beginner