Total Years of Experience: 24 Years, 0 Months
November 2016
To Present
Operations trade officer
at Commercial International Bank- Egypt
Location :
Egypt - Mansoura
July 2015
To October 2016
Customer Support Coordinator
at Commercial International Bank - Egypt
Location :
Egypt - Mansoura
November 2010
To June 2015
SERVICES REPRESENTATIVE
at COMMERCIAL INTERNATIONAL BANK - CIB-EGYPT
Location :
Egypt
SERVICES REPRESENTATIVE
September 2007
To October 2010
Teller- Senior Teller
at Commercial International Bank -Egypt
Location :
Egypt
Handling All Activities of Teller Area.
Deal with customers’ deposits, saving withdrawals and cash checks.
Exchange foreign currencies
Responsible for operating ATMs and POSs.
Settlement ATMs, POSs and othrer accounts between the branch & H.O.
Promote and advertise various bank products.
Handle customers’ complaints and enquiries.
Prepare reports for high level management and Internal Audit Group and design various administrative work sheets.
Deal with customers’ deposits, saving withdrawals and cash checks.
Exchange foreign currencies
Responsible for operating ATMs and POSs.
Settlement ATMs, POSs and othrer accounts between the branch & H.O.
Promote and advertise various bank products.
Handle customers’ complaints and enquiries.
Prepare reports for high level management and Internal Audit Group and design various administrative work sheets.
September 2006
To September 2007
Customer Service Coordinator
at Commercial International Bank -Egypt
Location :
Egypt
Handling All Activities of Customer Service Department
Meet customers and demonstrate which saving packages fit their needs.
Open accounts and issue debit and credit cards.
Issue CD's, TD's and refund and break and renewal it.
Handle customers’ complaints and enquiries.
Prepare reports for high level management and Internal Audit Group and design various administrative work sheets.
Meet customers and demonstrate which saving packages fit their needs.
Open accounts and issue debit and credit cards.
Issue CD's, TD's and refund and break and renewal it.
Handle customers’ complaints and enquiries.
Prepare reports for high level management and Internal Audit Group and design various administrative work sheets.
January 2002
To August 2006
Accountant,Salescordinator
at Friends for clothes trading and distribution
Location :
Egypt
Handles all the accounting system in the company and part of my responsibilities handling with customer and understanding the customer requirements
August 2000
To September 2001
Trainnee
at Financial Accounting Office
Location :
Egypt
Training in Financial Accounting Office part time
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