Wael Ibrahim, Property Wealth Executive

Wael Ibrahim

Property Wealth Executive

The First Group

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Cambridge International Diploma in IT Skills
الخبرات
15 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 9 أشهر

Property Wealth Executive في The First Group
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مايو 2016

. Contact clients and people who share there interest in our products.
. Get to know the clients make friend with them and qualify them create interest about the product based on feature benefits and tie down.
. Introduce the company to them and build credibility.
. Convince them to come and see by there own eyes set appointment of visit then close the deals face to face.

Sales and Marketing Manager في Intrahouse L.L.C
  • الإمارات العربية المتحدة - دبي
  • مارس 2015 إلى أبريل 2016

•Heading Key Account Managers;
•Implement Trade Marketing and developing Retail Strategy suited for Middle East Market;
•Branding and Business Contract Negotiation
•Key Branding development and deployment
•Streamline communication between Sales, Marketing and Product Management Team Sales and Marketing
•Prepared and presented sales pitches and product demonstrations in person and though web-accessed exhibitions.
•Built sound, lasting, working relationships with key partners and clientele.

Data Collection Supervisor في 2 GIS Advertising L.L.C
  • الإمارات العربية المتحدة - دبي
  • مارس 2014 إلى مارس 2015

• Supervise and control a team of data collection follow up with them and give feedback.
• Prepare the maps of territories targeted to collect data from as priority and requirement of project.
• Update the devices which they work with if available export the collected data from the devices and upload it on system’s drive.
• Distribute maps of territories with missions and tasks and set a dead line for each territory.
• Prepare a daily, weekly and monthly report of collected data quantity and quality.
• Marked the finished territories and forwarded it to rechecking after three month.
• Check the agents on field and also check the finished territories for quality purpose.
• Analyze the collected data through the system and check accuracy and quality.
• Giving a feedback and discuss mistakes with each agent separately.
• Prepare a list of the mistakes and announce it as reminders to all team.
• Prepare a letters and send emails to towers and buildings which require access from management, set an appointment and make presentations about the project to get permissions.

Customer Service Representative في Emirates Post Group
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2007 إلى فبراير 2014

Duties:
• Attracts potential customers by answering product & service questions; suggesting information about other products & services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting & explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information & analyzing customer needs.
• Prepares product or service reports by collecting & analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Customer Service Representative في etisalat
  • الإمارات العربية المتحدة - عجمان
  • يناير 2007 إلى نوفمبر 2007

Duties:
• Attracts potential customers by answering product & service questions; suggesting information about other products & services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting & explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information & analyzing customer needs.
• Prepares product or service reports by collecting & analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Flight Manager في Air West
  • الإمارات العربية المتحدة - الشارقة
  • يناير 2005 إلى ديسمبر 2006

Duties:
• Manage the whole flight including receiving & delivering the cargo.
• Check the completion of the flight’s and cargo’s documents.
• Check Fuel and destinations cooperate with the pilot.
• Submitting all documents for delivering the cargo.
• Submitting necessary papers for landing and takeoff in foreign airport.
• Connecting with head office from every point reached.
• Make decision and take immediate action for any sudden problems while flight.
• Troubleshooting all the problems related to the above mentioned.
• Reviews flight schedules, flight crew bid sheet for routes, & crew schedules to ensure assignments for schedules & routes are in accordance with personnel qualifications for type of aircraft, federal safety & operational regulations, union contract provisions, & company policy.
• Coordinates activities of sections in flight operations department, such as dispatching, flight control, flight training & meteorology, to ensure maximum operating efficiency.

Public Relation Officer في The Capital Cargo
  • الإمارات العربية المتحدة - أم القوين
  • فبراير 2004 إلى يناير 2005

Duties:
• Develop & maintain the company's corporate image & identity, which includes the use of logos & signage.
• Organizing company's relations with clients.
• Manage communications budgets.
• Submitting Government requirement documents.
• Manage special events such as sponsorship of races, parties introducing new products, or other activities the firm supports in order to gain public attention through the media without advertising directly.
• Tabling incoming & outgoing contracts of employee.

Team Leader في Jacobson
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2003 إلى سبتمبر 2004

Duties:
• Prepares source data for computer entry by compiling & sorting information; establishing entry priorities.
• Processes customer & account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Enters customer & account data by inputting alphabetic & numeric information on keyboard or optical scanner according to screen format.
• Maintains data entry requirements by following data program techniques & procedures.
• Verifies entered customer & account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

Sales man في Balshion
  • اوكرانيا
  • يونيو 2000 إلى فبراير 2002

Duties:
• Gathering market & customer information.
• Maintaining & developing relationships with existing customers via meetings, telephone calls & Email.
• Checking quantities of goods on display in the showroom.
• Ensure that products are displayed & merchandized in accordance with the standard set by the principal company.
• Reviewing own sales performance, aiming to meet or exceed targets.

الخلفية التعليمية

دبلوم, Cambridge International Diploma in IT Skills
  • في Skyline Training Center
  • فبراير 2015
بكالوريوس, Engineering
  • في Kriviy Rig Technical University
  • يونيو 2003
الثانوية العامة أو ما يعادلها, Science Exams
  • في Al Rashidiyah Secondary School
  • يوليو 1997

Specialties & Skills

Product Knowledge
Customer Service
Production Forecasting
Management Consulting
Strong leadership and team building qualities
Time management and well organized
Excellent communication skills
Personal development skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الروسية
متمرّس

التدريب و الشهادات

yes (الشهادة)
تاريخ الدورة:
August 2011
صالحة لغاية:
August 2011
yes (الشهادة)
تاريخ الدورة:
June 2011
صالحة لغاية:
June 2011
yes (الشهادة)
تاريخ الدورة:
November 2011
صالحة لغاية:
November 2011

الهوايات

  • Electronics
  • Football
  • Movies
  • Reading
  • Fishing