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Wael Abdelazim, Area Sales Manager

Wael Abdelazim

Area Sales Manager·Raya Retail

Egypt

Master's degree, Marketing Management

Work experience

Total years of experience: 25 years, 0 months

Area Sales Manager

October 2003 - Present

Raya Retail

Cairo, Egypt

October 2003 - Present

10/2003 - Till now
Area Sales Manager (Raya Retail)
From 11/2007 till Now

Duties include
• Drives and supervise sales teams within store.
• Ensuring & provide leadership.
• Direction and advice to staff to promote efficient delivery of sales service.
• Monitoring and supervising sales rates & targets.

Company industry:
Retail & Wholesale
Job role:
Management

Store Manager

January 2007 - November 2007

RAYA Retail - Shoubra Branch

Cairo, Egypt

January 2007 - November 2007

Store Manager (RAYA Retail - Shoubra Branch)
From 01/2007 till 11/2007
Duties include
• Managing the store operation.
• Follow up staff training and performance.
• Monitoring sale rate and targets.

Company industry:
Retail & Wholesale
Job role:
Sales

Store Manager

December 2005 - January 2007

RAYA Retail - El Mohandseen Branch

Cairo, Egypt

December 2005 - January 2007

Store Manager (RAYA Retail - El Mohandseen Branch)
From 12/2005 till 01/2007
Duties include
• Managing the store operation.
• Follow up staff training and performance.
• Monitoring sale rate and targets.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Team Leader

January 2005 - December 2005

RAYA Distribution- Musadak Branch

Cairo, Egypt

January 2005 - December 2005

Sales Team Leader (RAYA Distribution- Musadak Branch) from 01/2005 till 12/2005
Duties include
• Managing the store operation and handling customer's complaints.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Rep

October 2003 - January 2005

RAYA Distribution- Musadak Branch

Cairo, Egypt

October 2003 - January 2005

Sales Rep (RAYA Distribution- Musadak Branch)
From 10/2003 till 01/2005
Duties include
• Contact and Handling Nokia Customers Requests & Complaints.

Company industry:
Retail & Wholesale
Job role:
Sales

Call Center Agent

May 2003 - October 2003

ECCO (Egypt Contact Center Operator)

Cairo, Egypt

May 2003 - October 2003

5/2003 - 10/2003 Customer service agent for ECCO (Egypt Contact Center Operator) (Vodafone Project)

Duties include
•Dealing with Vodafone customers by phone.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Sales Rep

June 2001 - May 2003

WRAB Solutions

Cairo, Egypt

June 2001 - May 2003

6/2001 - 5/2003 Sales Rep for (WRAB Solutions)
Duties include
• Selling business application for small companies.

Company industry:
IT Services
Job role:
Sales

Education

Arab Academy for Science , Technology & Maritime Transport

December 2012

December 2012

Master's degree, Marketing Management

Egypt

MBA

Helwan University

May 2000

May 2000

Bachelor's degree, Physical Education, Physical Education Collage

Egypt

B.A in Physical Education, Physical Education Collage, Helwan University, May 2000.

Skills

Customer Driven
Expert
Customer Driven
Expert
Management Control
Expert
Management Control
Expert
Sales Driven
Expert
Sales Driven
Expert
New Store Development
Expert
New Store Development
Expert
Customer Focus
Expert
Customer Focus
Expert
SALES Coaching
Expert
SALES Coaching
Expert
Sales TRAINING
Expert
Sales TRAINING
Expert
Sales Teams Management
Expert
Sales Teams Management
Expert
Retail Operation
Expert
Retail Operation
Expert
Problem analysis and solving
Expert
Problem analysis and solving
Expert
Decision-making
Expert
Decision-making
Expert
Organization and planning
Expert
Organization and planning
Expert
Excellent written and verbal communication skills
Expert
Excellent written and verbal communication skills
Expert
presentation skills
Expert
presentation skills
Expert
Customer Driven
Expert
Customer Driven
Expert
Management Control
Expert
Management Control
Expert
Sales Driven
Expert
Sales Driven
Expert
New Store Development
Expert
New Store Development
Expert
Customer Focus
Expert
Customer Focus
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
Exuctive Management
Raya Academy
Aug 2008
Leadership Skills
Raya Academy
Apr 2005