Front office & assistant manager
Moevenpick
Total years of experience :16 years, 6 Months
1-Supervise day to day operations .
2-Responsible for communication & coordination with all departments.
3-Prepare work schedule.
4-Supervise the services all over : kitchen, restaurant, housekeeping, lounge bar.
5-Dealing with guests' requests.
6-Replace the manager in his absence.
7-Make sure that the guests receive the best service available.
8-Working on maximizing hotel revenue.
9-Dealing with the staff in a supportive professional way.
10-Training the staff & providing them with the update.
11-Dealin with the e-mails.
12-Ensure that policies and procedures of hygiene are applied in every aspect.