وائل سعيد, Front office & assistant manager

وائل سعيد

Front office & assistant manager

Moevenpick

البلد
مصر - الإسكندرية
التعليم
بكالوريوس, e-Cornell " in Leadership"
الخبرات
16 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 6 أشهر

Front office & assistant manager في Moevenpick
  • مصر
  • أشغل هذه الوظيفة منذ نوفمبر 2007

1-Supervise day to day operations .
2-Responsible for communication & coordination with all departments.
3-Prepare work schedule.
4-Supervise the services all over : kitchen, restaurant, housekeeping, lounge bar.
5-Dealing with guests' requests.
6-Replace the manager in his absence.
7-Make sure that the guests receive the best service available.
8-Working on maximizing hotel revenue.
9-Dealing with the staff in a supportive professional way.
10-Training the staff & providing them with the update.
11-Dealin with the e-mails.
12-Ensure that policies and procedures of hygiene are applied in every aspect.

الخلفية التعليمية

بكالوريوس, e-Cornell " in Leadership"
  • في Social work
  • مايو 1994

Specialties & Skills

Hospitality
Excel Word PowerPoint
Auditing
Guest Satisfaction
Word,Excel,Powerpoint & Protel system

اللغات

الانجليزية
متمرّس
الاسبانية
متوسط
الفرنسية
مبتدئ

التدريب و الشهادات

Food Safety (HACCP) - House Keeping Skils Development - eCornell Leading through creativity. (الشهادة)
تاريخ الدورة:
July 2008
صالحة لغاية:
August 2008