wael saeed, Front office & assistant manager

wael saeed

Front office & assistant manager

Moevenpick

Lieu
Egypte - Alexandrie
Éducation
Baccalauréat, e-Cornell " in Leadership"
Expérience
16 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 7 Mois

Front office & assistant manager à Moevenpick
  • Egypte
  • Je travaille ici depuis novembre 2007

1-Supervise day to day operations .
2-Responsible for communication & coordination with all departments.
3-Prepare work schedule.
4-Supervise the services all over : kitchen, restaurant, housekeeping, lounge bar.
5-Dealing with guests' requests.
6-Replace the manager in his absence.
7-Make sure that the guests receive the best service available.
8-Working on maximizing hotel revenue.
9-Dealing with the staff in a supportive professional way.
10-Training the staff & providing them with the update.
11-Dealin with the e-mails.
12-Ensure that policies and procedures of hygiene are applied in every aspect.

Éducation

Baccalauréat, e-Cornell " in Leadership"
  • à Social work
  • mai 1994

Specialties & Skills

Hospitality
Excel Word PowerPoint
Auditing
Guest Satisfaction
Word,Excel,Powerpoint & Protel system

Langues

Anglais
Expert
Espagnol
Moyen
Français
Débutant

Formation et Diplômes

Food Safety (HACCP) - House Keeping Skils Development - eCornell Leading through creativity. (Certificat)
Date de la formation:
July 2008
Valide jusqu'à:
August 2008