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Wafaa Hasan, customer operating executive

Wafaa Hasan

customer operating executive·CML UPS

Jordan

Bachelor's degree, English literature and Spanish languages

Work experience

Total years of experience: 6 years, 6 months

customer operating executive

June 2025 - November 2025

CML UPS

Amman, Jordan

June 2025 - November 2025

Experienced in managing B2B client accounts, streamlining operations, and supporting sales growth. Skilled in logistics coordination, customer relationship management, and process optimization to deliver efficient service and maximize client satisfaction.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

representative customer service

August 2023 - November 2025

Aramex

Amman, Jordan

August 2023 - November 2025

Company industry:
Shipping
Job role:
Customer Service and Call Center

Customer Service Executive

November 2022 - February 2023

Extensya

Amman, Jordan

November 2022 - February 2023

Customer service executive

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Call Center

May 2018 - September 2021

Aramex

Amman, Jordan

May 2018 - September 2021

Call center at Global outsources center

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Social Media Executive

January 2021 - July 2021

Aramex - United Arab Emirates

Amman, Jordan

I found this job using Bayt.com

January 2021 - July 2021

Aramex unlimited

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

English Teacher

October 2017 - February 2018

Carthage international school

Amman, Jordan

October 2017 - February 2018

English teacher for second grade

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

University of Jordan

July 2017

July 2017

Bachelor's degree, English literature and Spanish languages

Jordan

GPA (point): 3٠19 out of 4

GPA (point): 3٠19 out of 4

Very Good average

Skills

Computer skills
Expert
Computer skills
Expert
Communication
Expert
Communication
Expert
Multi Tasker
Expert
Multi Tasker
Expert
Outlook skills
Expert
Outlook skills
Expert

Languages

English
Expert
Arabic
Native Speaker
Spanish
Expert