وائل خالد, Owner and Partnership│

وائل خالد

Owner and Partnership│

Tasty Group

البلد
لبنان
التعليم
الثانوية العامة أو ما يعادلها, Hospitality Management
الخبرات
15 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 11 أشهر

Owner and Partnership│ في Tasty Group
  • لبنان
  • أشغل هذه الوظيفة منذ يونيو 2019
Food And Beverage Manager في Intercontinental Beach & Spa
  • قطر - الدوحة
  • نوفمبر 2022 إلى ديسمبر 2022

Running the 900 Park new project built to run the world cup operation November 2022
till Present
* Creates and nurtures a property environment that emphasizes motivation,
empowerment, teamwork, continuous improvement and a passion for providing service.
* Responds quickly and proactively to employee's concerns.
* Provides proactive coaching and counseling to team members.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Ensures and maintains the productivity level of employees.
* Sets clear expectations with the employees and team leaders and ensures that
appropriate rewards are given if expectations are exceeded. Ensuring Exceptional
Customer Service.
* Provides excellent customer service.
* Serving more than 4000 persons during each service period.
* Responds quickly and proactively to guest's concerns.
* Understands the brand's service culture.
* Ensures that all employees, team leaders and managers understand the brand's
service culture.
* Sets service expectations for all guests internally and externally

Food & Beverage Manager في Saint Georges Hotel & Resor
  • بريطانيا العظمى
  • أبريل 2022 إلى نوفمبر 2022

Responsible for all the food and beverage operations, which includes
all culinary, restaurant, beverage and room service operations. Oversees guest and
employee satisfaction, maintaining standards and meeting or exceeding financial goals.
Demonstrates knowledge and proficiency of all applicable food and beverage laws and
regulations. Develops and implements business plan for food and beverage. CORE
WORK ACTIVITIES Developing and Maintaining Budgets
* Develops and manages all financial, employee engagement and guest satisfaction
plans and actions for Food and Beverage departments.
* Maintains a positive cost management index for kitchen and restaurant operations.
* Utilizes budgets to understand financial objectives. Leading Food and Beverage Team
* Manages the Food and Beverage departments (not catering sales).
Manages all day-to-day operations. Understands employee positions well enough to
perform duties in employees' absence.
* Oversees all culinary, restaurant, beverage and room service operations.
* Creates and nurtures a property environment that emphasizes motivation,
empowerment, teamwork, continuous improvement and a passion for providing service.
* Responds quickly and proactively to employee's concerns.
* Provides proactive coaching and counseling to team members.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Ensures and maintains the productivity level of employees.
* Sets clear expectations with the employees and team leaders and ensures that
appropriate rewards are given if expectations are exceeded. Ensuring Exceptional
Customer Service.
* Provides excellent customer service.
* Responds quickly and proactively to guest's concerns.
* Understands the brand's service culture.
* Ensures that all employees, team leaders and managers understand the brand's
service culture.
* Sets service expectations for all guests internally and externally.

Food & Beverage Consultant في Phoenicia Hotels and Resorts Group
  • مايو 2018 إلى مايو 2019

Constanta-
Mamaia- Romania)

Restaurant General Manager في Green & Grill Beiru
  • مايو 2011 إلى أغسطس 2013
Branch Manager في Diet Center Lebanon
  • نوفمبر 2011 إلى مايو 2012
Branch Manager في El Baba Sweets Lebanon
  • أغسطس 2010 إلى فبراير 2011
Charge في Palm Beach Hotel Beiru
  • ديسمبر 2009 إلى يوليو 2010
Shift Leader في Marriott Hotel Beiru
  • يناير 1996 إلى أبريل 2002

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Hospitality Management
  • في Bir Hassan hotelier college
  • سبتمبر 2022
الثانوية العامة أو ما يعادلها, Hospitality Management
  • في Lebanese University
  • يناير 1996

Specialties & Skills

Food Service Management
Increasing Revenues
Coordinating Events
Sales Skills Training
Special Events
MANAGEMENT
EVENT MANAGEMENT
RECRUITING
STRATEGIC
BUDGETING
BUSINESS PLANS
COACHING
CONTINUOUS IMPROVEMENT
COUNSELING

اللغات

العربية
متمرّس
الانجليزية
متمرّس