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Waji Ha, Sales & Operations Manager

Waji Ha

Sales & Operations Manager·PMA EXSTO INDONESIA

Indonesia

Bachelor's degree, Tourism Management

Work experience

Total years of experience: 10 years, 2 months

Sales & Operations Manager

January 2021 - Present

PMA EXSTO INDONESIA

Jakarta, Indonesia

January 2021 - Present

-Build and maintain strong, long-lasting customer relationships
-Effectively communicate the value proposition through proposals and presentations
-Develop and execute strategic plan to achieve sales targets and expand our customer base
-Serve as the main point ofcontact for contractors, designers and all regional clients at
an international company producing office furniture and hospitality products.
-Maintaining daily operations including overseeing purchase orders, project updates,
expenses and schedules for the completion of project succesfully
-Assess costs, competition, and supply and demand to identify selling prices.
-Oversee the sales process from start to finish by creating sales contracts,
-Meet monthly and yearly sales targets 100% of the time and exceeded sales targets 100% of the time.
-Estimate sales volume and profit for current and new products.
-Responsible for handling client relations, resolve customer issues and/or questions.
-Report directlyto the owner in Indonesia headquarter.

Company industry:
Home & Office Furniture

FURNITURE INDUSTRY SENIOR BUSINESS DEVELOPMENT MANAGER

July 2018 - January 2021

TECHNIGROUP INDONESIA

Jakarta, Indonesia

July 2018 - January 2021

-Established business partnerships and a successful pipeline of new sales opportunities,
onboarding several key accounts.
-Report directly to management at the companys Singapore headquarters
-Planned and executed weekly performance meetings and monthly sales meetings.

Company industry:
Home & Office Furniture

Tennis Coach Assistant

January 2012 - February 2013

Sweet Tennis Academy

Jeddah, Saudi Arabia

January 2012 - February 2013

Taught and supervised children aged 4-5 in beginner tennis lessons.
Developed fun, age-appropriate activities to build basic tennis skills and teamwork.
Communicated clearlywith young children and parents to ensure a safe, positive learning
environment.
Assisted the head coach with lesson planning, equipment setup, and group management.

Company industry:
Training & Education Center

HOSPITALITY INDUSTRY BANQUET COORDINATOR

January 2011 - January 2012

SUNSET HOTEL,

Jeddah, Saudi Arabia

January 2011 - January 2012

Worked directlywith clients to create contracts for special events, providing top-level customer
service.
Created $100, 000 worth ofcontracts monthly, documenting them and confirming all details
with clients.
Ensured clients paid their deposit and created receipts and documentation for payments.
Updated information from customers as needed and recorded all changes in the
system.
Created, updated and distributed function sheets to staffas information became available.

Company industry:
Hospitality & Accomodation

Education

Universtiy Of Pangasinan

April 2018

April 2018

Bachelor's degree, Tourism Management

Philippines

School D' hospitality (SDH)

April 2018

April 2018

Higher diploma, Hospitality

Singapore

Skills

BUSINESS PRESENTATIONS
Intermediate
BUSINESS PRESENTATIONS
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES OPTIMIZATION
Intermediate
SALES OPTIMIZATION
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

Languages

English

Beginner

Hindi

Beginner

Tagalog

Beginner

Arabic

Beginner