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Walaa Alhakami, Patient Experience Department Employee

Walaa Alhakami

Patient Experience Department Employee·Al Hayat National Hospital

Saudi Arabia

Diploma, Art Management

Work experience

Total years of experience: 4 years, 8 months

Patient Experience Department Employee

July 2021 - July 2025

Al Hayat National Hospital

Jizan, Saudi Arabia

July 2021 - July 2025

Following up on patient feedback and working on improving the
quality of services and developing the patient experience.

Company industry:
Other Healthcare Services

Receptionist

December 2020 - December 2021

Al Waseet Medical Complex

Jizan, Saudi Arabia

December 2020 - December 2021

Welcoming patients, organizing appointments, and providing
administrative and technical support to visitors.

Company industry:
Oil & Gas

Education

Jazan University

May 2020

May 2020

Diploma, Art Management

Saudi Arabia

GPA (point): 3.28 out of 5

GPA (point): 3.28 out of 5

JazanU

October 2013

October 2013

High school or equivalent, Secondary Education

Saudi Arabia

GPA (percentage): 93.53%

GPA (percentage): 93.53%

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
AUDIO ENGINEERING
Intermediate
AUDIO ENGINEERING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
INFECTION CONTROL
Intermediate
INFECTION CONTROL
Intermediate
JOB INTERVIEWS
Intermediate
JOB INTERVIEWS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PUBLIC SPEAKING
Intermediate
PUBLIC SPEAKING
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

Arabic
Beginner
English
Beginner