Sales Operations Supervisor
Savola
مجموع سنوات الخبرة :7 years, 0 أشهر
Sales Operations Supervisor, Feb 2021- Jun 2022
- Conduct thorough analysis of sales results against goals, providing valuable insights for logistics, lead distribution, and key process enhancements.
- Author, revise, and update operation's systems handbooks to ensure continuous improvement and operational efficiency.
- Facilitate effective sales communication and management information system (MIS) reporting activities, coordinating with internal and external departments for smooth operations.
- Prepared and managed monthly closing reports, ensuring accurate and timely completion.
- Implemented and maintained a system for tracking and managing client contracts and invoices, ensuring proper documentation and organization.
- Coordinated with vendors and suppliers to ensure timely delivery of products to customers.
Sales Supervisor, Jun 2019- Feb 2021
- Collaborate closely with the Sales Director to develop, analyze, evaluate, and present comprehensive reports and recommendations to senior management.
- Conducted sales deals with clients in collaboration with the risk management team to implement deals on the market and effectively communicate products volume and price
- Identify, validate, and implement strategies to enhance sales performance.
- Provided regular updates and reports to senior management on sales activities, plan and actual volumes and sales overall performance
- Take an active role in training and mentoring interns and entry-level sales professionals, fostering their knowledge and skill development.
- Track and monitor critical business metrics, including contract agreements and key performance indicators (KPIs), ensuring their successful achievement.
- Developed comprehensive development proposals for new projects and initiatives aimed at increasing the company's presence in the public sphere.
- Efficiently managed and maintained records of over 400 clients, proactively identifying areas for improvement and implementing effective solutions.
- Cultivated and enhanced relations with high-profile business accounts, ensuring strong partnerships and customer satisfaction.
- Played a pivotal role in planning and executing over 12 events annually, including corporate, private, and seasonal events, ensuring seamless coordination and successful outcomes.
- Identified potential limiting factors and drivers, leading to the design and implementation of new workflow processes to optimize efficiency and productivity.
- Strategically planned and interacted with clients, effectively addressing their needs and requirements to ensure customer satisfaction.
- Proactively contacted vendors and established a robust vendor base for the organization, facilitating future collaborations and partnerships.
- Conducted thorough market research and analysis to identify potential customers and new opportunities, presenting findings to the general manager for informed decision-making.
- Developed and outlined compelling presentation materials to effectively showcase the value and benefits of the company's services to clients and stakeholders.
- Developed persuasive sales presentations and effectively pitched services to prospective clients, with a focus on building partnerships.
- Conducted market research and analysis to identify potential business opportunities and target markets for partnership development
- Generated compelling content and strategically planned and executed media platform campaigns in alignment with the overall marketing strategy.
- Assisted in the development of business development plans and strategies to drive revenue growth and expand market reach
- Collaborated with cross-functional teams to develop and execute partnership strategies and initiatives.
- Negotiated and finalized partnership agreements, ensuring mutual benefits and long-term growth for both parties.