Walaa Hassan

• Contributed to shaping product vision, strategy, and roadmaps in collaboration with senior stakeholders for Saudi
mining platform, ensuring alignment with business objectives and regulatory requirements.
• Led discovery and requirements definition, translating business and user needs into prioritized product backlogs for a
Saudi mining digital products.
• Performed As-Is / To-Be analysis and journey mapping to optimize processes and improve customer and delivery
outcomes.
• Applied Agile and Lean practices, actively supporting sprint planning, backlog refinement, and incremental value
delivery.
• Worked closely with cross-functional teams (engineering, QA, delivery) to ensure solutions met business, technical, and
user expectations.
• Engaged users and stakeholders gather feedback and drive continuous product improvement.
• Supported UAT and release readiness, ensuring quality, compliance, and stakeholder alignment.

• Worked with chief digital officer Set the vision for the digital banking products
• Served as lead product manager for digital banking and payment initiatives, delivering mobile, internet banking, digital
wallet, payment acceptance and agency banking solutions for retail and corporate clients.
• Developed business cases and product strategies by analyzing market trends, gathering customer feedback, and
conducting competitive analysis.
• Developed products road maps and backlogs and manage prioritization and changes.
• Oversee the creation and management of pricing models for each product.
• Selected and monitored and reported a products key performance metrics.
• Supervised and coached the junior product managers.

• Worked closely with Marketing director and the CEO to drive overall product strategy and roadmap. Build business
cases, including key assumptions, business and product requirements and financial impacts
• Lead and develop product roadmaps for all products in conjunction with the Senior Team
• Performed requirements gathering, analysis and documentation.
• Create and document business solutions and business processes.
• Made a partnership with the biggest two banks that enabled their customers to pay for utilities and instants transfer to
all the banks in the country. this increased the transaction of the payment service by 300% in 6 months and the revenue
with 500%
• Provided customized solutions for more than 10 banks and 20 fintech in one year this led to the increase of transactions
to more 100%.
• Developed payment solution for ride haling and delivery companies enabled their customers to easily and seamlessly
pay for their services.

• I Managed the development and the analysis of the mobile and internet banking system that enable the bank to provide transfer between accounts, statement printing, issue debit card online and account opening and digital onboarding using OCR, NFC, and facial recognition technologies.
• Led the development of mobile wallet application, enabling the customer to create their wallet online, pay for utilities and transfer cash-in and cash-out.
• Supervised the enhancement of syber pay UI / UX revamp and assessed the results of the changes on customers by analyzing the data from different sources.
• Led the development of food delivery service by integration with a restaurant aggregator enabling the customer to order from their mobile phone from more than 30 restaurants.
• I Developed a solution that allowed customers to issue both virtual and physical Visa cards through their mobile phones. This solution increased the customer base by 15%.
• Worked closely development, UI /UX designers QA, compliance, and security teams to identify products features and
priorities.
• I Identified new business cases and analyzed requirement, created user stories and developed comprehensive BRDs.
• I Developed backlogs and managed the prioritization and changes using agile practices.
• Conducting regular testing, evaluation, and troubleshooting of the software product in all stages of development.
• Provided innovative solutions and features to the customers by continuously studying the market and being up to date to the latest digital financial technologies and industry trends.
• Set and tracked product launch metrics and KPIs.

• Developed business cases and product strategies by analyzing market trends, gathering customer feedback, and
conducting competitive analysis.
• Worked closely technology, QA, customer support, finance and security teams to identify products features and
priorities.
• Developed products road maps and backlogs and manage the prioritization and changes.
• Oversee the creation and management of pricing models for each product.
• Provided innovative solutions and features to the customers by continuously studying the market and being up to date
to the latest technologies and industry trends.
• Selected and monitored and reported a products key performance metrics.
• Lead and mentored product teams .
• Managed the development of the mobile and internet banking solution that enabled the bank to offer online account
opening and digital onboarding using OCR, NFC, and facial recognition technologies.
• I Led the development of SyberPay mobile application wallet system enabling the customer to create their wallet online,
pay for utilities and transfer cash-in and cash-out.
• I led the development of a business mobile and web applications that enabled the merchant to accept payments
through QR codes both dynamic and static, payment links, create manage invoices, and manage their activities through
a dashboard.

• Created a cross-bank instant transfer solution that allowed bank customers to transfer money instantly to anyone in any bank in the country. This boosted the payment services transaction volume by 300% and revenue by 500% in six months.
• Successfully managed National Government Payment project that enabled the ministry of finance to enable the citizen to pay government fees via multiple online channels including POS, ATM, mobile and applications.
• Led the analysis and build the requirements and solution for SMS channel payment solution that enabled the bank to provide utility payment service to their customers
• Worked with the CPO in setting the products vision.
• Set the products strategies and roadmaps.
• Led the gathering of business requirements and reviewed the BRDs
• Provide hands-on leadership and direction to a team of Product
• Provides support to sales and customer facing teams with communication and training on product functionality and planned enhancements.
• Performed UAT to insure the product quality.

• Supervised the management of the National Mobile Payment switch project that enabled the bank mobile network
operator and the fintech to provide interoperable wallet system.500, 000$ budget
• Managed priorities and shared resources between projects
• Developed a detailed project plan that covers the scope, resources, timeline, communication strategy, testing, and
maintenance of the software product.
• Manag3ee the project budget and schedule and minimizing deviations from the estimated time and costs.
• Successfully managed National Government Payment project that enabled the ministry of finance to enable the
citizen to pay government fees online through POS, ATM, mobile and applications

• Successfully Managed Merchant Open API project for payment acceptance services that Provides set of Payment APIs
for Merchants services, used by above 50 payment service providers
• Successfully Managed Consumer APIs projects: Provides set of Open payment and banking APIs for End customers
service enabling them to do mobile payment and transfer .used by above 15 banks and 50 payment service providers
• Developed project plan: working with different teams to Develop WBS, time, communication, cost, and risk
management plans.
• followed the plan progress, reported the plan progress and Manage the plan changes.