ولاء عيسى, Health Insurance Specialist

ولاء عيسى

Health Insurance Specialist

Union insurance company

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Insurance and Risk Management
الخبرات
11 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 5 أشهر

Health Insurance Specialist في Union insurance company
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2017

Hired for Policy Issuance and Confirmation of business/policies team.
❖ Promoted to new business-quotation Underwriter:
• Coordinated large case underwriting.
• Prepared underwriting reports and updated insurance forms. Reviewed new and renewal business requests in order to determine insurability based on corporate guidelines and standards.
• Trained new and existing agents on underwriting standards.
• Ascertained that all file documentation complies with underwriting and authority level standards and passes all audits.
• Prepared insurance documents (policy documents, Summery sheet, cover confirmation, manual invoices, certificates, endorsements, schedule, etc).
• Assessing background information on the client, studying insurance proposals, Calculating the risk, Deciding how much should be paid out

HR trainer for contact centers في du Telecom
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مايو 2016

HR Trainer for contact centers (du university project)

Train Captain *Stewardess* في IMS
  • المملكة العربية السعودية - الرياض
  • يوليو 2011 إلى يوليو 2013

• Driving of APM train in non-fully automatic mode.
• Wellbeing and safety of the allocated APM train and passengers.
• Customer Service in APM trains and stations.
• Acting in accordance with procedures and guidelines, safety rules and policies.
• Reporting errors, missing items, breakdowns and irregularities.
• Petty maintenance of equipment in main line and at stations.
• Making sure that all safety and emergency equipment are valid and on board the APM trains and at stations.
Being able to provide first aid, handling and controlling crises as well as firefighting

Representative of car Accidents Department في Al Ahleya
  • الإمارات العربية المتحدة - دبي
  • يونيو 2008 إلى أغسطس 2009

Key Responsibilities:
 Receipting and servicing customers.
 Data entry of insurance policies.
 Following with customers and insurance agents.
 Reporting.

الخلفية التعليمية

بكالوريوس, Insurance and Risk Management
  • في American University in the Emirates
  • مايو 2017

• Bachelor of business Administration in Insurance and Risk Management Degree. • Completed Hospital and Healthcare Management as elective courses in college. • TOFEL Certificate • General Certificate Secondary Exam, United Arab Emirates, 2009 (Average: 93.9%).

Specialties & Skills

Service Learning
Wellbeing
Staff Training
Healthcare
Presenter
communication and persuasion
trainer and instructor
designing
presenter
Attention to detail
Highly focused
Oriented

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

contact center (du University) (تدريب)
معهد التدريب:
du
تاريخ الدورة:
October 2016
stewardess (train captain and hostess and technicia (الشهادة)
تاريخ الدورة:
January 2013
صالحة لغاية:
May 2013
First Aid (الشهادة)
تاريخ الدورة:
June 2012
صالحة لغاية:
July 2012
( first line response t eam technician (FLRT (الشهادة)
تاريخ الدورة:
June 2012
صالحة لغاية:
September 2012

الهوايات

  • designing
  • horses and horse riding
  • style and fashion
  • drawing and peotry
  • Reading