Walaa Issa, Health Insurance Specialist

Walaa Issa

Health Insurance Specialist

Union insurance company

Lieu
Émirats Arabes Unis - Sharjah
Éducation
Baccalauréat, Insurance and Risk Management
Expérience
11 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 4 Mois

Health Insurance Specialist à Union insurance company
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis novembre 2017

Hired for Policy Issuance and Confirmation of business/policies team.
❖ Promoted to new business-quotation Underwriter:
• Coordinated large case underwriting.
• Prepared underwriting reports and updated insurance forms. Reviewed new and renewal business requests in order to determine insurability based on corporate guidelines and standards.
• Trained new and existing agents on underwriting standards.
• Ascertained that all file documentation complies with underwriting and authority level standards and passes all audits.
• Prepared insurance documents (policy documents, Summery sheet, cover confirmation, manual invoices, certificates, endorsements, schedule, etc).
• Assessing background information on the client, studying insurance proposals, Calculating the risk, Deciding how much should be paid out

HR trainer for contact centers à du Telecom
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mai 2016

HR Trainer for contact centers (du university project)

Train Captain *Stewardess* à IMS
  • Arabie Saoudite - Riyad
  • juillet 2011 à juillet 2013

• Driving of APM train in non-fully automatic mode.
• Wellbeing and safety of the allocated APM train and passengers.
• Customer Service in APM trains and stations.
• Acting in accordance with procedures and guidelines, safety rules and policies.
• Reporting errors, missing items, breakdowns and irregularities.
• Petty maintenance of equipment in main line and at stations.
• Making sure that all safety and emergency equipment are valid and on board the APM trains and at stations.
Being able to provide first aid, handling and controlling crises as well as firefighting

Representative of car Accidents Department à Al Ahleya
  • Émirats Arabes Unis - Dubaï
  • juin 2008 à août 2009

Key Responsibilities:
 Receipting and servicing customers.
 Data entry of insurance policies.
 Following with customers and insurance agents.
 Reporting.

Éducation

Baccalauréat, Insurance and Risk Management
  • à American University in the Emirates
  • mai 2017

• Bachelor of business Administration in Insurance and Risk Management Degree. • Completed Hospital and Healthcare Management as elective courses in college. • TOFEL Certificate • General Certificate Secondary Exam, United Arab Emirates, 2009 (Average: 93.9%).

Specialties & Skills

Service Learning
Wellbeing
Staff Training
Healthcare
Presenter
communication and persuasion
trainer and instructor
designing
presenter
Attention to detail
Highly focused
Oriented

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

contact center (du University) (Formation)
Institut de formation:
du
Date de la formation:
October 2016
stewardess (train captain and hostess and technicia (Certificat)
Date de la formation:
January 2013
Valide jusqu'à:
May 2013
First Aid (Certificat)
Date de la formation:
June 2012
Valide jusqu'à:
July 2012
( first line response t eam technician (FLRT (Certificat)
Date de la formation:
June 2012
Valide jusqu'à:
September 2012

Loisirs

  • designing
  • horses and horse riding
  • style and fashion
  • drawing and peotry
  • Reading