walaa khalaf, PRODUCT SPECIALIST

walaa khalaf

PRODUCT SPECIALIST

MSS

Location
Saudi Arabia
Education
Bachelor's degree, English Literature
Experience
14 years, 3 Months

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Work Experience

Total years of experience :14 years, 3 Months

PRODUCT SPECIALIST at MSS
  • Saudi Arabia
  • My current job since September 2019

Products:
• Gore (VS-IR )
• Peter’s Suture (Product Manager)
• TECcare (Anti-Microbial System)
Duties:
• Gathering customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with existing customers in person and via telephone calls and
emails.
• Cold calling to arrange meetings with potential customers to prospect for new business.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Negotiating on price, costs, delivery and specifications with buyers and managers.
• Challenging any objections with a view to getting the customer to buy.
• Liaising with suppliers to check the progress of existing orders.
• Checking quantities of goods in stock. • Recording sales and order information.
• Gaining a clear understanding of customers businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations .
• Feeding future buying trends back to employers.

Coordinator at SULAIMAN ALHABIB MEDICAL GROUP
  • Saudi Arabia
  • January 2015 to September 2019

Case coordinator will ensure the effective administrative processing of all referrals related to cardiovascular disease or
Cath lab procedures.
-Liaison between the patients, insurance company and the medical team to promote effective communication.
-Maintain close contact with the patients to fulfill all the clients’ needs to assure smooth delivery of services.

Medical Interpreter at SULAIMAN ALHABIB MEDICAL GROUP
  • Saudi Arabia
  • March 2012 to January 2015

Live interpretation and translation between the doctor and the patients at all the clinics within Al Habib Hospital.
-Translate all kinds of Medical Reports between English & Arabic.
-Tours and guidance for the patients at the hospital by translating and organizing procedures.
-Guarantee that full information and doctors' orders are delivered to the patients in the correct translated method.
-Deliver the results to the patients via different communications methods.
-Following up with Patients' Affairs.

Supervisor at YAMAN CLINICS
  • Saudi Arabia
  • January 2011 to March 2012

-Supervise and train the Receptionists.
-Preparing reports for the daily activities.
-Responsible for following up the patients' appointments.
-Providing patients with the regular reports.
-Managing and guiding the relation between my staff and the patients.
-Coordination between doctors & patients.

Translator at MIDDLE EAST LABORATORIES
  • United Arab Emirates
  • February 2010 to January 2011

Translate medical documents and books
-Translate medical reports

Education

Bachelor's degree, English Literature
  • at DAMASCUS UNIVERSITY
  • January 2013

Degree of

Specialties & Skills

MANAGEMENT
ADMINISTRATION
CLOSING
COLD CALLING
CONFERENCES
CUSTOMER RELATIONS
DELIVERY
DOCUMENTATION
INSURANCE

Languages

Arabic
Expert
English
Expert