Economic development consultant
Freelancer
Total years of experience :22 years, 6 Months
♣ Serve the comprehensive needs of businesses in the full range of the business cycle .
♣ Work with clients on strategy, planning and problem solving, and helps clients develop business skills and knowledge. These topics range from designing a business model or marketing plan, to determining which marketing techniques to use and how to use them.
♣ Help clients learn how to plan and implement projects, give advice, teaches skills, and brainstorms with the client to produce practical results and enhance strategic .
♣ Establish marketing department organizational structure
♣ Develop and implement marketing strategy for new and current products across all markets / channels
♣ Oversee planning, development and implementation of marketing strategy across the full marketing mix and set KPI’s for marketing activities across the business
♣ Establish a research and development role that Provide market research analysis, consumer habits and practices and implement changes
♣ Develop strategies to attract new players for all services (BtoB and BtoC )
♣ Enhance medical practice image through community outreach efforts
♣ Assess new marketing opportunities for generating business
♣ Oversee CRM activities and loyalty program
Economic episodes on Rotana khalejiatv targeting Saudi businesses to discuss, highlight current obstacles and propose solutions
▪ Establish, lead and optimize the “Family Product Portfolio” through creating and designing superior Products. Creating innovative product propositions & product offering, leveraging opportunities to gain competitive advantages in the market.
▪ Responsible for “Family Products” dynamics and cross functional creation, idea generation & research, holistic planning, market exploitation, post launch assessment and contingency plan development.
▪ Responsible for developing a marketing plan to identify specific marketing tactics to spread awareness and Generate leads .
▪ Leading the Brand’s Strategic choices and vision, product and commercial innovation, and marketing elements across all Media while collaborating with multi - function teams and agency partners
▪ Responsible for developing a marketing plan to identify specific marketing tactics to build on consumer, shopper and customer insights to deliver overall business objectives and strategies .
▪ Act as the owner of the brand's equity and responsible for maintaining and building its strength in consumers' minds through advertising, media, and many other marketing vehicles.
▪ Manage all Brand’s initiatives in Arabian Peninsula ( Saudi Arabia, United Arab Emirates, Bahrain, Kuwait, Oman, Qatar)
▪ Expose to many brands and situations to people both from within the company and from top external agencies in different markets, even regions .
▪ Handle reading analysis & business planning .
fulfill all CSRD programs requirements, and insure NCB has the best value services from the outsource parties.
Explore, create, design, implement, administer and support the Department’s programs all over the Kingdom .
Ensure that all programs conducted on time within procedures, regulations and budget.
Handling all SDC ( Sponsorships and Donations Committee ) requests in align with PR and Marketing Departments
Coordinates with the PR department, marketing & events department .
Participating as a speaker in a lot of workshops, conferences and events national and international wise related to Corporate Social Responsibility or Small Business .
handling extra activities such as managing events, programs' study, Department's booklets
Management of telecommunication functions with emphasis on Prepaid and Postpaid Mobily packages
Overseeing the implementation and support of telecommunication customer service
Identifying opportunities for greater efficiencies through process improvement, systems integrations and assisting in implementing these solutions
Maintaining day to day functions of the Call Center and customer service
Conducting quality control techniques to ensure high level of customer service
Receiving inbound and making outbound calls to customer requiring escalated customer service
Coach, counsel and provide appropriate direction to a greater input of agents services .
Conducting 360 degrees evaluation of employees’ performance
Designing career paths and training of each and every employee
Assess design, facilitate, and develop training programs.
Overseeing the attendance and training of employees
Work closely with human resources manager to determine hiring needs, trends, and recruiting strategies.
Handle all female activities related to the company’s Human Resources systems as well as policies and procedures according to the company’s internal regulation. This includes Organization Structure, Job Description., Recruitment, Performance Appraisal System, Human Resources Information System & Database
Coordinates with the PR department, marketing & events department and Sales department.
Supervising and developing the Academy curriculum to ensure comprehensive instruction and training
Teaching Office skills and assisting students in obtaining employment
Exceeding deadlines and managing numerous project simultaneously
Directing and managing projects from concept through delivery
Observing and evaluating instructor performance through a student survey form as well as class supervision
Assist in the marketing of offered courses
