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Walaa Maher, General Manager Supply Chain & EHS

Walaa Maher

General Manager Supply Chain & EHS·RAK Ceramics

United Arab Emirates

Bachelor's degree, Chemistry

Work experience

Total years of experience: 25 years, 10 months

General Manager Supply Chain & EHS

December 2017 - Present

RAK Ceramics

Ras Al Khaimah, United Arab Emirates

December 2017 - Present

RAK Ceramics(www.rakceramics.com) is the 1st Tile producer in MENA region and 3rd Globally with annual revenue of 2.3 BILLION AED, 2018 Winner for 4 Brand of the Year for the 4th year. Diverse Business model including Tiles, Sanitary Products, Kludi Brand JV & Tableware.

• Leading Global Supply Network:
→ 18 Factories and >25 Distribution Center across MENA and AP regions
→ Serving Customers in 160 Countries & 165 K SKUs every year.
• Leading Diverse 6 work streams with of 1, 200 employees, 54 nationalities
• TLD: Fleet Management, Logistics (Inbound& outbound).
• DSD: Direct store delivery, Physical Distribution, 3PL Management, Warehouse.
• E2E Tactical Planning: Material, Production Planning, and SAP Master Data.
• Strategic Planning: S&OP/IBP, Demand Planning.
• EHS (Environment, Health and Safety)
• Operation Support workshops.
Top line & Bottom-line P&L and KPIs contribution:
• 5% Reduction in TLD cost in UAE 2018
• 80% Reduction in DC Costs in Saudi. In less than 7 Month
• 7% FTE Productivity improvement.
• 98.5% OTIF for 100% of branches.

Company industry:
Manufacturing
Job role:
Logistics and Transportation

Regional Supply Chain Director GCC-Arabian Peninsula

January 2014 - Present

Kimberly-Clark

Manama, Bahrain

January 2014 - Present

End to End Supply Chain Director for GCC (Gulf Cooperation Council -Arabian Peninsula)
@ Olayan Kimberly-Clark
• Leading the End-to-End Supply Network Operations within 2 factories in Dammam, Saudi and Bahrain, 3 Sales offices and 7 Warehouses.
• Leading the Sales of tissue hard rolls in the gulf countries.
• Proudly Leading Diverse team of 130 employees, 27 nationalities & 12 locations (Bahrain, Jeddah, Riyadh &Dammam) within 6 Work-streams:
o TLD: Transportation & inbound Logistics, Import & Export, DSD Physical Distribution, 3PL Management, Warehouse.
o Planning: S&OP, IBP, Demand Planning, Material Planning, Tactical & Strategic Production Planning, and SAP Master Data.
o Order-to-Cash OTC: Customer Service, Customer Management & Product Pricing.
o Procurement and Accounts Payable (P2P).

Selected Accomplishments
• Leading Biggest ever Reverse logistics Project in KC EMEA within 8 countries in 2016/17.
• Leading Sales team for Tissue Hard Rolls sales with top-line growth >200% since 2014.
• Driving the Nationalization in SC local work force in Saudi from <5% to 65%, and in Bahrain from 0% to 80% in 6 month. And Improving Diversity in workplace from 2% to 50%
• Leading "Steady the Ship" project for both "Supply Chain and Manufacturing" Operations for controls and compliance.
• Leading SAP Migration plan 4 Different Joint Venture Company legal entities in 2014.

Top-line & Bottom-line P&L and KPIs contribution:
• >10% yearly improvement in DIO (Days Inventory outstanding), while improving the DPO (day payment outstanding) by >20%.
• Annual 10% TDC (Total Delivered Cost) and Productivity improvement while increasing SAMBC from <75% to 98% (Service as measured by Customer)

Awards Received During 2014-Present
 " 3 KC global Crystal Eagle" HS&E (Health, Safety and Environmental Compliance) Annual award since 2014 for Zero Safety events/RI to all employee in SC including casual labor.
 "Apics Award" for GCC Planning and Procurement team in 2014 -Highest KC Award for employees in EMEA-
 "Best Account Payable and P2P Cycle in EMEA" 2016

Company industry:
FMCG
Job role:
Logistics and Transportation

CEE MEA Regions Supply Operations Manager for Fabrics & Home Care

January 2003 - January 2014

Procter & Gamble

Cairo, Egypt

January 2003 - January 2014

2. CEE & MEA Supply Chain Operations Manager for Fabrics & Home Care
@ Procter & Gamble Supply Network Operations … (2010-2014)
 Managed >700 Inbound Supply Chains for 11 Countries (> 1.5$ Billion spend pool).
 Led end-2-end Supply Chain Projects with Suppliers, Customers & 3PL DCs.
 “Grow Africa Supply Network” Project Manager, in Nigeria.
Selected Accomplishments
 Led >35 M$ SC Loss Elimination projects.
 Driven 24% Cash/Inventory reduction.
 17% Productivity Improvement in team.
 Raw Materials Supply Network Design for Nigeria.
 Won “2013 Best Trainer” for P&G for Training (>800 Trainee/370 Hours in 1 Year)
 Nigeria: Introduced Supplier Financing Project to P&G Ibadan

Company industry:
FMCG
Job role:
Logistics and Transportation

Country Material Supply Management Leader

August 2012 - December 2013

Procter & Gamble

Nigeria

August 2012 - December 2013

 Leading the RPM Supply Management for the 2 sites in Nigeria ( Detergents, Fem Care, Baby Care Products. )
 Lead ERP teams, Logistics Planners, Logistics Control tower -DHL - for Ensuring availability while maintaining the targeted stocks and the required cash improvement plans .
Selected Accomplishments
 Delivered 2.5 MM$ Cost Reduction in RPM Logistics spending.
 Eliminated Losses of 2 MM$ from High Level Loss Analysis with Suppliers.
 Reduced 20% of Inventory with a steady Production volume increases.
 Led Analysis >10 Supply Chains, reducing E2E Supply Time to Shelf by 20%.

Company industry:
FMCG
Job role:
Purchasing and Procurement

Country Material Supply Management Leader Egypt

July 2005 - March 2010

Procter and Gamble

Cairo, Egypt

July 2005 - March 2010

3. Country Material Supply Management Leader @ P&G Cairo (July 2005 to March 2010 )
 Leading the RPM Supply Management for the 2 sites in Egypt ( Detergents, Personal Beauty Care, Fem Care, Baby Care Products. ) of total spend round 0.5 Billion$
 Lead ERP teams, Logistics Planners, Logistics Control tower -DHL - for Ensuring availability while maintaining the targeted stocks and the required cash improvement plans .
Selected Accomplishments
 Delivered 1.5 MM$ Cost Reduction in RPM Logistics spending.
 Eliminated Losses of 2 million$ from High Level Loss Analysis with Suppliers.
 Reduced 23% of Inventory with a steady Production volume increases.
 Led Analysis >40 Supply Chains, reducing E2E Supply Time to Shelf by 30%.
 Introduced “Deliver To Demand” Concept with secondary Packaging Suppliers

Company industry:
FMCG
Job role:
Logistics and Transportation

Recruiting Admin @ British Council Egypt

September 2000 - October 2003

British Council

Cairo, Egypt

September 2000 - October 2003

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Education

Ain Shams University

September 2000

September 2000

Bachelor's degree, Chemistry

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Faculty of Science , Biology & Chemistry Section.

Skills

Supply Chain Management

Expert

GCC

Expert

FMCG

Expert

Logistics

Expert

VALUE STREAM MAPPING & TIME MAPPING FLOW ANALYSIS

Expert

BUILDING STRATEGY TO OUTCOME™ ACHIEVEGLOBAL INSTITUTE

Intermediate

o BUILDING / MANAGING A HIGH PERFORMANCE ORGANIZATION

Expert

SUPPLIER OPERATIONS MANAGEMENT

Expert

END-2-END SUPPLY CHAIN DESIGN & SIMULATION TOOLS

Expert

SITUATIONAL LEADERSHIP™ , THE KEN BLANCHARD INSTITUTE

Intermediate

SITUATIONAL LEADERSHIP

Expert

GROW MODEL™ SUCCESS DRIVERS & MANAGING LOW PERFORMERS

Intermediate

THEORY OF CONSTRAINT ( OPERATIONS & RETAIL STORES )

Intermediate

Lean Manufacturing

Expert

LEAN SIX SIGMA

Intermediate

CULTURE OF COACHING™ , ADVANCED MODEL INSIDEOUT DEVELOPMENT INSTITUTE

Expert

Logistics

Expert

FMCG

Expert

GCC

Expert

Supply Chain Management

Expert

Lean Manufacturing

Expert

Languages

Arabic

Native Speaker

English

Expert

French

Beginner

Memberships

Integrated Supply Chain ISC

ISC MEA Advisory Board leader

January 2014

Integrated Supply Chain ISC

ISC UK Advisory Board member

January 2015

ISCEA, The International Supply Chain Education Alliance

ISCEA USA, MEA Advisory Board Member

January 2016

Council of Supply Chain Managment Professionals

Fellowship Member 327752

March 2009

CHARTERED INSTITUTE OF LOGISTICS AND TRANSPORT IN THE UK

FCILT Chartered Member - 3005579

June 2012

Training and Certifications

Training
SHAPING A MOTIVATIONAL WORKPLACE™
ACHIEVEGLOBAL INSTITUTE
May 2015
CULTURE OF COACHING™
INSIDEOUT DEVELOPMENT INSTITUTE
Jun 2016
SITUATIONAL LEADERSHIP™
THE KEN BLANCHARD INSTITUTE
Jul 2016
BUILDING STRATEGY TO OUTCOME™
ACHIEVEGLOBAL INSTITUTE
Jan 2015
BUILDING TRUST UNDER PRESSURE: THE BASIC PRINCIPLES™
ACHIEVEGLOBAL INSTITUTE
Feb 2015
GROW MODEL™
INSIDEOUT DEVELOPMENT INSTITUTE
Jun 2016
Entrepreneurial Supply Chain Architect ESCA-t™
WAMDA Middle East and Africa Consultancy
Oct 2012
TOTAL BUSINESS MASTERY™ BRAIN TRACY
Brain Tracy Institute
May 2015

Hobbies and interests

Teaching

Started on 2009 , as TRAINER/INSTRUCTOR in local companies and institutes in Cairo, Egypt. By 2016 , I achieved monthly lecture @ International Institute like o @BELGIUM , TURKEY : INTEGRATED SUPPLY CHAIN UK o @USA : SUPPLY CHAIN INSIGHTS ARIZONA USA o @FRANCE : KEDGE BUSINESS SCHOOL o @EGYPT: BRITISH UNIVERSITY, RUSSIAN UNIVERSITY AND ARAB ACADEMY FOR SCIENCE & MARITIME TRANSPORT.

Writing & Blogging on Supply Chain

Published my own Guide book for fresh Graduate joining the world of Supply Chain on 2013. ESCA ( Entrepreneurial Supply Chain Architect ) . Also member of many SC Forums Blogging and Round-table to learn and as well help others with other fresh eye perspective.