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Waleed Abushal, Head of IST

Waleed Abushal

Head of IST·شركة الاتصالات السعودية

Saudi Arabia

Diploma, Computer Science

Work experience

Total years of experience: 20 years, 9 months

Head of IST

July 2023 - Present

شركة الاتصالات السعودية

Riyadh, Saudi Arabia

July 2023 - Present

• Develop and monitor applications development practices in STC to serve business finance units including ERP financial modules, RPA development, integration services, business processes, Payments Services.
• Responsible for the delivery of application services across the STC finance application and Systems integration services.
• Responsibility encompasses the full lifecycle from requirements gathering, innovation & ideation, through design, product
selection, procurement, implementation, support with reference to the Technical Innovation.
• Providing strategic advisory support in establishing the organization’s technical vision, aligning IT goals Vs business goals, designing & implementing IT frameworks & leading all aspects of the organization’s technological development.
• Identifying and acting on opportunities to improve and update current solution to better align with business needs and more efficient reporting
• Leading teams of IT Solution Architect in the implementation and upgrading of Oracle application.
• Leading Technical & Developer team in the implementation and upgrading of Oracle application.
• Leading team of the Project managers to insure that the Project delivered on time, within scope and within budget.
• Using JIRA methodology to track the projects performance specifically to analyze the successful completion of short and long-term goals.

Company industry:
Telecommunications
Job role:
Information Technology

Project Manager

July 2011 - January 2023

Automotive Distribution and Marketing Company (ADMC), (AZAQ Group)

Jeddah, Saudi Arabia

July 2011 - January 2023

Designation Chronology:
• December 2021 - Jan-2023: Project Manager, ADMC, AZAQ Group
• August 2018 - November 2021: System Application Manager, DMC, AZAQ Group
• July 2011 - July 2018: System Application Developer, DMC, AZAQ Group

Accomplishments:
• Successfully delivered mission-critical projects. Served as a bottom-line contributor who analyzes/ refurbish processes, initiates changes, and optimizes operations.
• Drove ERP automation & enhancements, implementation of best practice architecture and frameworks.
• Provided thought leadership to design the enterprise systems of the future as well as shape the roadmap of integration functionality.
Responsibilities:
• Providing strategic advisory support in establishing the organization’s technical vision, aligning IT goals Vs business goals, designing & implementing IT frameworks & leading all aspects of the organization’s technological development.
• Handling all phases of the Projects implementation in
- Oracle Fusion Cloud (Financial, Supply Chain, After Sales & Planning)
- CRM Cloud
- Digital Transformation Services
• Commanding end-to-end activities for complex projects through the development of project plans intended to accomplish tasks related to scope, schedule, and budget.
• Establishing deadlines, ensuring resource availability and allocation, assigning responsibilities, and monitoring/ reporting the progress of the project.
• Enterprise Architecture specialist, developing strategic Vision document, provided a first-cut, high-level description of the Baseline and Target Architectures. Defined the gap and enterprise requirements.
• Tracking project performance, specifically to analyze the successful completion of short and long-term goals. Generating reports for upper management regarding the status of the project.
• Leading project ideation and planning. Partnering with key stakeholders as a thought leader and subject-matter expert to help brainstorm new processes and solutions. Ensuring project modules and interfaces with Architecture.
• Nurturing synergistic relationships with third parties/vendors for enhanced coordination and flawless execution of multiple projects.
• Superintending multi-disciplined project teams, providing conceptual thought leadership to develop the team and subsequently successful project delivery.

Accomplishments and Responsibilities as System Application Manager & Developer, Distribution and Marketing Company (AZAQ Group) ((July 2011 - November 2021):
• Functioned as a conduit of new technologies, and successfully delivered mission-critical programs.
• Directed several high-end projects, led strategic initiatives and proffered global technology vision, strategy & leadership for developing/delivering value-added technology solutions.
• Ownership for all applications in DMC company (FMCG, 3PL, Logistic & Automotive HAVAL).
• Handled all phases of the Oracle implementation in
- Oracle Fusion cloud (Financial, Supply chain & After Sales)
- Oracle R12 (Financial, Supply chain, HRMS & Depot Repair)
- WMS cloud (Log Fire),
- CRM Cloud
- Right Now Cloud
- Avaya Call Center
- Oracle BI - Cloud
- Integration
- Salesbuzz Application
• Defined, planned, and executed a broad range of application projects from analysis, design, development, testing, implementation, and maintenance with timely delivery against aggressive deadlines.
• Developing Oracle Applications (11i). Applied leading-edge technology to deliver innovative, dynamically interactive Business Solutions and Applications.
• Implemented Oracle R12 in DMC company and Oracle Cloud in ADMC (HAVAL). Commanded end-to-end project implementation lifecycle, including scoping and planning, analysis, business process mapping, solution design, development, implementation, production migrations and post-implementation support.
• Led analysis, design, coding, migration into production and set-up of Supply Chain & financial, Oracle ERP / EBS.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

ORACLE APPS Techno Functional

May 2005 - July 2011

Nesma Holding Company Limited

Jeddah, Saudi Arabia

May 2005 - July 2011

Accomplishments:
• Elected as a Key Member of the Oracle Application team in Nesma companies in Saudi Arabia and Egypt to implement oracle R12 across the Nesma Group.
• Successfully implemented 11+ projects in Financial and supply chain.
• Proffered strategic consultancy, and support and led the solution design of in-house HRMS with integrated payroll amount to Oracle GL.
• Built more than 150 reports in English and Arabic for all oracle modules in PDF & XML publishers.
• Authored key and end-user manuals for the Oracle e-Suite supply chain modules & financials.
• Exhibited proficiency in ORACLE Financial modules (FA, AP, AR, GL, CM) and how distribution modules interface with the financial modules.

Company industry:
Construction & Building
Job role:
Information Technology

Education

NIIT – Traco Institute of Computer Training

February 2004

February 2004

Diploma, Computer Science

Saudi Arabia

GPA (percentage): 78%

GPA (percentage): 78%

Diploma of Higher Education in Computer Science, NIIT – Traco Institute of Computer Training, Feb 2004

King Abdul Aziz University – (College of Economics and Administration)

September 2001

September 2001

High school or equivalent, Administrative Science

Saudi Arabia

A period in King Abdul Aziz University – (College of Economics and Administration), 1999-2001

Skills

Business Analysis

Expert

Software Design

Expert

Program Management

Expert

Project Management

Expert

Software Development

Expert

WMS

Expert

Toad

Expert

Strategic Planning

Expert

Life-Cycle Process Mgmt.

Expert

IT Strategy Roadmap

Expert

SQL / SQL*PLUS and P/L*SQL cursors (TOAD, PL/SQL Developer, Command Line)

Expert

Oracle Development Tools

Expert

Enterprise Architecture

Expert

Financial Acumen/ Budgeting

Expert

Technology Roadmap

Expert

Charismatic Leadership

Expert

System Integration

Expert

Total Cost of Ownership

Expert

Technical Vision and Planning

Expert

Oracle EBS / Fusion

Expert

Database Schema knowledge for Oracle supply chain, Financial, HRMS, SSHR & Depot Repair

Expert

ERP Consultancy

Expert

Governance Risk & Compliance

Expert

Requirements Analysis

Expert

Return on Investment

Expert

Application Management

Expert

International/ Cross Culture Team Management

Expert

Software System Design, Development, Implementation

Expert

Administration

Expert

Database Administration

Expert

Database Design

Expert

Oracle

Expert

Screen

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Cloud Application ERP Process Essentials
Nov 2025
Creating IT Strategy
IT Service Desk: Service Management
ITIL Foundation Certification in IT Service Management
Project Management Professional (PMP) ID #3134194
PMI-PBA Professional in Business Analysis
Sep 2022

Training
Oracle Cloud Infrastructure 2025 Certified Application Integration Professional
Nov 2025
11i Implement & Use Cash Management
EMAKE ACADEMY
Nov 2004
11i Oracle Receivable Fundamentals
EMAKE ACADEMY
Nov 2004
11i Oracle Payables Fundamentals
EMAKE ACADEMY
Nov 2004
Oracle 11i General Ledger Management Fundamentals
EMAKE ACADEMY
Nov 2004
Oracle EBS System Administrator
EMAKE ACADEMY
Nov 2004
Essentials for Implementers
EMAKE ACADEMY
Nov 2004
Navigation to Oracle Applications - Oracle E-Business Suite
EMAKE ACADEMY
Nov 2004
Oracle Financial E-Business
EMAKE ACADEMY
Nov 2004
Oracle 9i Database Administration
EMAKE ACADEMY
Nov 2004
Oracle 9i Developer in SQL, PLSQL, Developer Forms and Report
EMAKE ACADEMY
Nov 2004

Hobbies and interests

Reading