Assistant Manager, Logistics & Supply Chain (UK, Ireland and Channel Islands)
Sisley Paris
Total years of experience :5 years, 8 Months
Overseeing the implementation and compliance of contractual UK warehousing and distribution
capabilities whilst monitoring logistics expenditure, and conducting in-depth analysis of SLAs, to
ensure comprehensive visibility and traceability of KPIs across both B2B and B2C channels.
• Responsible for proposing and co-developing solutions for enhanced ERP functionality and a more aligned data interchangeability between internal/external ERP systems and third-party WMS.
• Facilitate end-to-end onboarding of customer accounts covering all aspects of products set-up, EDI integration, customer-based pick, pack & dispatch specifications and sales reporting.
• Business-wide reporting of sales data analysis at SKU, category and channel level whilst implementing innovative solutions for data accessibility to enable faster cross-functional decision making.
• Managing quarterly and annual stock audits with 3PL partners to ensure minimalstock inconsistencies whilst resolving and minimising any inventory management issues with visibility for variances.
• Management of goods returns through both B2B and B2C channels and implementation of product
inspection and disposal processes as per contractual agreements.
• Work closely with finance on returns/credit account management, financial period closing and
monthly stock/goods returns provisions, as well as with IT team to ensure optimum ERP performance.
• Propose protentional opportunities and process design for in-house merchandising and co-packing
capabilities for cost effective and timely execution of marketing activations.
• Managed the transition of fulfilment from France to UK 3PL including complete coordination of EDI
set-up between internal ERP, 3PL, and customers.
• Ownership of order to invoice for 1/3 of key business accounts including supervision of EDI
transmissions to ensure timely dispatch and invoicing.
• Coordination of all NPD plans and prerequisites to ensure timely product launches followed by up-todate weekly business-wide product launch progress reports.
• Weekly tracking and reporting on sales revenue against forecasts/targets for progress evaluation
against budget.
• Working directly with key customer accounts and 3PLsto ensure stock fulfilment, design and execution of promotional campaigns and offering maximum visibility of the logistics process whilst minimizing any issues.
• Liaise on internal cross-functional projects with marketing, PR and e-commerce teams and support on stock fulfilment, availability and delivery time-lines on NPD and promotional projects.
• Last mile planning, forecasting and scheduling to ensure a smooth end to end package delivery from
Amazon fulfilment centres to customer doorsteps across UK & Europe.
• Assigning accurate geographical jurisdictions to delivery stations taking into account historical
volumes, real-time constraints/variables and resources available.
• Coordinating and configuring workflows with delivery stations to ensure smooth sortation, timely dispatch, correct volume share allocation and route planning for delivery service providers.
• Ensured a robust control and execution of monthly sales order processing operation with customers across UK, Europe and the Middle East.
• Generated weekly performance reports for sales and marketing teams to evaluate sales progress
against monthly targets/forecasts and to re-align resources to meet these targets collaboratively.
• Designed, supervised and managed an efficient European standard warehousing activity as well as a transport operation across UK and Europe.
• Achieved timely management and recording of all stock transactions (both inbound & outbound) using internal ERP (Microsoft Dynamics 365).
• Prepared monthly inventory holding and stock reconciliation reports for finance to ensure a timely
financial period close.
• Consistently introduced automation in the supply chain with refined KPIs as the business maneuvered from a start-up to a more mature entity that ensured a more optimized and efficient supply chain operation over time.
• Extracted operational statistics from ERP and transformed into analytics for senior management to enable and support contractor, customer and operations-based decision-making.
• Generated daily reports on KPI’s to provide performance visibility, measure overall operational
progress and identify opportunities for operational optimization.
• Liaised between the 3PL providers, warehouse and internal departments (mainly Logistics, Customer Service and Transportation) for logistics reconciliation.
• Operate logistics management systems to ensure performance is within SLAs and maintain consistent customer communication.
Final Grade: Merit - Dissertation on The Role and Impact of Decision-making in Reverse Logistics (Grade B) - Logistics and Supply Chain Management - Procurement - Operations and Project Management - Business Modelling and Simulations in Supply Chains - Global Outsourcing - Knowledge Management, Social Networks and Innovation - Business and Management Research
Final Grade: First Class Honours - Dissertation on Issues and Controversies in eBusiness Systems (Grade -A) - IT Systems Management - Organisations and Systems Design - Strategic Management - Internet Marketing - Business Process Models - Operations Management - Systems Development - Information Systems - eCommerce - Interactive Web Based Systems - International Business - Business Enquiry - Organisational Theory and Practice - Marketing - Accounting - Information Technology - Interactive Skills
