Account Management Officer
Tahakom
مجموع سنوات الخبرة :7 years, 2 أشهر
1-business cases development.
2 partnerships contracting for the company.
3-Policies and procedures (work flow) for the department.
4-monitoring the performance of department (KPIs) and the amendments for them.
5- organization design and the task and responsiblity for the department.
6-making and monitoring the budget for the department.
· Policies and Procedures Development.
· Lead in organizational design and process mapping activities, ensure that all company processes are streamlined and efficient and mapped to appropriate organizational unit.
· Audit and assess cross functional procedures and strategic processes, ensure all synergies and efficiencies between sections/departments/divisions are identified and capitalized upon, ensure that process overlapping or duplication is minimized so as to improve operational efficiency.
· Risk Management of the Company and monitoring and controlling the risks.
· Development and implementation of company business improvement initiatives.
· Reengineering of the processes and operations to Maximize the areas of strength, and minimize weakness.
· Quality Management system set up (Workflow and Rules).
· Making Service level of agreement (SLA) between the departments.
Policies and Procedures Development, Organization Development, Auditing, Risk Management, Reengineering, SLA
A. Redesigning the mobile program for STC Employees.
B. Analyzing Performance Management appraisal complaints.
C. Drafting processes for approved HR policies.
Core courses: • Operation Research • Statistical Quality Control • Production Systems and inventory control • Stochastic System Simulation • Product Design Development • Sequencing and Scheduling • Principles of Industrial costing • Facility Layout Planning • Engineering Economic Analysis • Industrial safety • Reliability & maintainability
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