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Waleed AlOmran, Digital Integration Director

Waleed AlOmran

Digital Integration Director·Ministry of Human Resources and Social Development

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 17 years, 6 months

Digital Integration Director

February 2018 - December 2025

Ministry of Human Resources and Social Development

Riyadh, Saudi Arabia

February 2018 - December 2025

• Define and drive the enterprise integration roadmap, aligning technology investments with HRSDs digital transformation
objectives and Vision 2030 mandates
• Lead solution architecture and provide executive-level technical consultancy across all integration domains
• Govern the full CR lifecycle within EAI scope, ensuring delivery quality, timelines, and stakeholder alignment
• Oversee cross-functional teams spanning development, QA, and operations, fostering a high-performance engineering culture
• Manage relationships with technology vendors and partners including IBM, ensuring SLA adherence and commercial
accountability
• Produce and present executive-level program documentation including business requirements, scope frameworks, and delivery
roadmaps
• Drove data-driven performance improvement across enterprise integration platforms by monitoring KPIs, SLA performance,
incidents, and operational metrics to improve platform stability, service quality, and delivery efficiency.
Company industry:
Human Resources Outsourcing
Job role:
Information Technology

Senior BSS Engineer

January 2014 - December 2017

MeaTech

Riyadh, Saudi Arabia

January 2014 - December 2017

• Delivered integration architecture and operational stability for large-scale telecom infrastructure programs supporting KAFD
Digital City initiatives.
• Ensured production environment high availability in line with strict SLA commitments for a high-visibility national project
• Led performance optimization initiatives, identifying system trends and recommending architectural improvements
Company industry:
Telecommunications

Senior Specialist IT Development

January 2013 - January 2014

Etihad Atheeb / GO Telecom

Riyadh, Saudi Arabia

January 2013 - January 2014

• Responsible for Delivering end-to-end payment flow enhancements across O2C, top-up, renewal, and invoice payment channels,
expanding the platforms commercial capability
• Provided solution architecture and technical consultancy for enterprise integration systems
• Managed and controlled the EAI team, overseeing CR lifecycle end-to-end
Company industry:
Telecommunications

EAI Lead

January 2010 - January 2013

Etihad Atheeb / GO Telecom

Riyadh, Saudi Arabia

January 2010 - January 2013

• Led the EAI team in designing and delivering mission-critical integration platforms supporting national telecom operations
• Architected and delivered B2B invoice generation engine, SIMAH credit bureau integration, postpaid invoice automation, and a
multi-mode national notification gateway (SMS & Email)
• Key contributor to the Kingdom-wide WiMAX Data and Voice Services launch
Company industry:
Telecommunications

Integration Developer

November 2008 - January 2010

Etihad Atheeb / GO Telecom,

Riyadh, Saudi Arabia

November 2008 - January 2010

Requirements & Integration Design: Conducted requirement and GAP analysis and translated telecom business needs into integration designs for reliable data exchange across OSS/BSS and supporting platforms.
Interface Development & Production Fixes: Developed, enhanced, and maintained integration interfaces using Java-based services and messaging, delivering bug fixes and improvements to stabilize existing integrations.
Company industry:
Telecommunications
Job role:
Information Technology

Integration Developer

November 2008 - January 2010

Etihad Atheeb / GO Telecom

Riyadh, Saudi Arabia

November 2008 - January 2010

• Designed and developed integration interfaces, performing enhancements and bug resolution across live telecom systems
• Built IVR web service client, internal SMS portals, payslip email automation system, and SMPP API framework supporting Arabic
and English messaging
• Developed BRM parser for the Ministry of Interior enabling IP-to-MAC address mapping for law enforcement use
Company industry:
Telecommunications

Trainee (Associate Business Analysis)

September 2008 - November 2008

Riyad Bank

Riyadh, Saudi Arabia

September 2008 - November 2008

Enhancement of banking channel
Company industry:
Banking
Job role:
Support Services

Software Developer

June 2007 - August 2007

Rashed A. Al Rashed & Sons Group

Dahaban, Saudi Arabia

June 2007 - August 2007

Design a local service web site that is used to report for any problems related to computers or it devices and also request for any services like new computer or new printer
Company industry:
Other Business Support Services
Job role:
Information Technology

Software Developer (Summer Training)

June 2007 - August 2007

Rashed A. Al Rashed & Sons Group, KSA

Khobar, Saudi Arabia

June 2007 - August 2007

Developed internal business applications to support IT service operations, translating user requests into functional system features and maintaining a structured workflow. utilities and reports to streamline administrative tasks, ensuring usability for users
Company industry:
Construction & Building
Job role:
Information Technology

Education

King Fahd University of Petroleum and Minerals

June 2008

June 2008

Bachelor's degree, Computer Science

Saudi Arabia

GPA (point): 2.67 out of 4

GPA (point): 2.67 out of 4

1. Work for University in Room reservation Website in asp.net

Skills

WebSphere ESB
Expert
WebSphere ESB
Expert
Integration
Expert
Integration
Expert
Custom Software Development
Expert
Custom Software Development
Expert
Enterprise Application Development
Expert
Enterprise Application Development
Expert
Java software development
Expert
Java software development
Expert
Asp.net with c sharp language
Intermediate
Asp.net with c sharp language
Intermediate
MS Office
Expert
MS Office
Expert
Java Language
Expert
Java Language
Expert
IBM App Connect
Intermediate
IBM App Connect
Intermediate
EAI
Expert
EAI
Expert
Database
Intermediate
Database
Intermediate
IBM Integration Bus
Intermediate
IBM Integration Bus
Intermediate
Project Management
Intermediate
Project Management
Intermediate
IBM Data Power
Expert
IBM Data Power
Expert
IBM API connect
Expert
IBM API connect
Expert
Solution Architecture
Intermediate
Solution Architecture
Intermediate
APPLICATION PROGRAMMING INTERFACE API
Intermediate
APPLICATION PROGRAMMING INTERFACE API
Intermediate
CLOUD MIGRATION
Intermediate
CLOUD MIGRATION
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
DATA PROCESSING
Intermediate
DATA PROCESSING
Intermediate
DIGITAL INTEGRATION
Intermediate
DIGITAL INTEGRATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
ENTERPRISE INTEGRATION
Intermediate
ENTERPRISE INTEGRATION
Intermediate
OPENSHIFT
Intermediate
OPENSHIFT
Intermediate
REQUIREMENTS ELICITATION
Intermediate
REQUIREMENTS ELICITATION
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
System Integration
Expert
System Integration
Expert
Agile Project Management
Intermediate
Agile Project Management
Intermediate
IT Project Management
Intermediate
IT Project Management
Intermediate
Risk Management
Intermediate
Risk Management
Intermediate
WebSphere ESB
Expert
WebSphere ESB
Expert
Integration
Expert
Integration
Expert
Custom Software Development
Expert
Custom Software Development
Expert
Enterprise Application Development
Expert
Enterprise Application Development
Expert
Java software development
Expert
Java software development
Expert
BUSINESS REQUIREMENTS
Intermediate
BUSINESS REQUIREMENTS
Intermediate
ENTERPRISE APPLICATION INTEGRATION
Intermediate
ENTERPRISE APPLICATION INTEGRATION
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
RESOURCE MANAGEMENT
Intermediate
RESOURCE MANAGEMENT
Intermediate
SOCIAL DEVELOPMENT
Intermediate
SOCIAL DEVELOPMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Languages

English
Expert
Arabic
Expert

Memberships

PMI

Member

July 2017

Training and Certifications

Certifications
TOGAF in Progress
Sun Certified Java Programmer (SCJP)
Apigee API Platform Specialization
SCRUM Master I
Project Management Professional (PMP)
SB-CAP-0580) Programming Certification Sun Certified Java Programmer (SCJP
– Development (SB-CAP
Project Management Professional (PMP)
Jan 2018 - Jan 2021
Show credentials
ITIL Foundation Certification in IT Service Managment
Jun 2017
Show credentials
Sun Java Composite Application Platform Suite (Java CAPS) Development
Sun Microsystems
Mar 2010 - Mar 2010
Sun Java Composite Application Platform Suite (Java CAPS)
Sun Microsystems
Mar 2010 - Mar 2010
Training
Risk Management Professional
Technical and Vocational Training Corporation
Jan 2026
Show credentials
Project Managment Workshop
Knowledge Square for Training
Jun 2017
Show credentials
ITIL 2000 Foundation Program
Knowledge Woods
May 2017
Show credentials

Hobbies

  • Traveling