HR Manager
Qatar Securities Company
Total years of experience :23 years, 5 Months
Well-respected HR Manager with more than 6 years experience managing diverse, multicultural organization. Proven effectiveness in leading and guiding organization through periods of accelerated growth and economic downturn. Strong skills in assessing organizational challenges and creating solutions. A solid track record of pioneering innovative programs that deliver meaningful results.
Member of SHRM® Society of Human Resources Management. Setting for PHR Exam
Excellent knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems, business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Plan, develop and implement strategy for HR management and development (including needs assessment, recruitment, employee on boarding, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, moral and motivation, retention strategies, culture and attitude development, increasing associate satisfaction and engagement, diversity, performance appraisal and quality management issues.
Build market position by locating, developing, defining, negotiating, and closing business relationships with international brokerage firms and institutions.
Perform business development activities including direct interaction with existing clients and partners, identifying new business development opportunities and setting new revenue sharing models.
Activities involve frequent visits and communication with Finance and Treasury heads in most leading banks and corporate in the GCC and MENA region.
Assessment of marketing opportunities and markets. Intelligence on customers and competitors
Assist in launching new products and services by preparing the proper documentations \[contracts, proposals, financial offers/pricing, RFP responses\], and finally negotiating business terms with clients and partners.
Evaluate and present the outcome of each new release and service in a manner that will facilitate management's understanding of the results.
Provide analytical support when compiling and reporting information concerning QSC performance, market share and present recommendations and alternatives for management review.
Develop alliances and deals with media companies and conference arrangers to strengthen the company’s brand name in Qatar and the GCC region.
Implement and monitor KYC and Anti Money Laundering procedures
Managing the relation with technology vendors OMS, Reuters and Bloomberg providers
Managed and supervised staff
Handled all the legal documentations
Identified and approached potential retail and corporate clients.
Identified clients’ needs & specified the most suitable and tailored program.
Was handling negotiating and closing business deals.
Supervised creating client proposals, contracts, enrolment, Invoicing and collection
Assistant Center Director
Key Deliverables:
Assisted the Center Director in all center operations with a primary focus on scheduling, corporate accounts, follow up, and implementing all different policies.
Reviewed any differences between planned and actual procedures and policies.
Was responsible of approving refunds and certificates.
Reported the Accounts Receivables.
Reported the instructors’ performance \[punctuality\]
Followed up on corporate needs, reenrollments, satisfaction.
Reported to Center Director
Corporate Services Executive
Key Deliverables:
Worked on Identifying and setting up a database of potential clients
Managed Key and high-net-worth accounts.
Conducting technical presentation at the center and at the clients’ premises.
Negotiating and closing the deal.
Invoicing and collection
Followed up the after sales services.
Monitored the clients’ progress and troubleshooting.
Achieved assigned sales targets.
Reported to Sales Manager.
After Sales Representative
Key Deliverables:
Carried out indoor & outdoor presentations to induce the clients of the services.
Identified clients’ needs & specified the most suitable program.
Created variety of reports for the company’s management team.
Handled clients’ satisfaction
Implemented training course for new recruits.
Reported to Sales Manager.