IT Section Head: Treasury & Capital: IT Development
National Commercial Bank - Alahli Ncb
Total years of experience :18 years, 7 Months
• Talking to staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
• Providing support, including procedural documentation and relevant reports.
• Supervising & supporting the IT team
• Working continuously on a task until completion (or referral to third parties, if appropriate).
• Prioritizing and managing a number of open cases simultaneously.
• Running and sharing regular operation system reports with senior staff
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Managing and reporting on allocation of IT budget
• Managing vendors contract renewal
• Ensured that all projects are delivered on-time, within scope and within budget
• Assisted in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Developed a detailed project plan to monitor and track progress
• Managed changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Reported and escalated to management as needed
• Managed the relationship with the client and relevant stakeholders
• Established and maintained relationships with third parties/vendors
• Created and maintained comprehensive project documentation
• Met budgetary objectives and made adjustments to project constraints based on financial analysis
• Used and continually developed leadership skills
strategies for streamlining and improving business operations
•Reorganized or hire staff to expand operations in collaboration with human resources teams
•Handled business finances and plan the budget with the help of finance and accounting leaders and team members
•Oversaw day-to-day business activities
•Introduced and implement innovative short and long-term business goals
all E&I activities are executed safely.
•Kept the project manager and SPEs informed of task accomplishment, issues and status.
•Coordinated electrical and instrumentation works with other construction disciplines.
•Intervened when necessary to aid the group in resolving issues.
•Maintained healthy group dynamics.
•Supervise all reporting outputs for Marine Terminal Division (weekly, monthly, bi-yearly and yearly).
•Regularly met with department heads to discuss performance, updates, pending resolutions on issues and relevant developments.
•Carried out employees’ evaluation reviews to determine performance levels and outline improvement processes.
and supervised all the Site Acceptance Tests (SAT) in the site.
•Developed and controlled project budgets time constraints and specifications.
•Tested, and evaluated existing systems.
•Conducted instrument troubleshooting during the pre-commissioning and commissioning phases.
•Performed regular testing and evaluation of instrumentation designs.
•Ensured delivery lines in coordination with construction team.
•Conducted instrument troubleshooting during pre-commissioning.
•Facilitated telecommunication system integration with other engineering teams.
•Coordinated and implemented all telecommunications systems for Yanbu South Terminal.
all Database Administration and Support.
•Created and support Web Applications utilizing Macromedia and Adobe Suites.
•Drove the administration of in-house Systems’ workflow, monitor developments as part of the Development Unit.
•Maintained and troubleshoot these databases & trained all of the system users.
efforts in multiple Server Migration projects including the Yanbu Server Migration.
•Enhanced all File & Print Servers for Saudi Aramco by effectively managing the R3 & SP2 Projects.
•Maintained all the backups for the File & Print servers across the company.
•Ensured all File & Print servers were working properly though monitoring and troubleshooting.
the overall operation of the IT website; published and reviewed contents and services.
•Liaised between all Business Lines serving as the focal point for the Server Migration Project.
•Educated all of these Business Lines in specific IT services available.
•Identified actual service requirements for all customers.
inventory control for the Project Support & Control Departments.
•Maintained the Active Directory including user privileges and file permissions.
•Launched a critical system for company-wide use; updated the in house GI Market system utilized company-wide.
•Created SAP accounts, enabled/disabled accounts, and reset user passwords.
High School