Customer Service and Marketing Representative
Cupola Teleservices
مجموع سنوات الخبرة :1 years, 7 أشهر
• Handling incoming calls in a friendly and professional manner.
• Greeting customers and establishing a positive professional relationship.
• Handling inbound/ outbound calls for telemarketing and reservation purposes.
• Making daily/ monthly reports on customers’ feedback.
• Handling complaints in a productive and professional way.
• Reporting to TL and AM as required, also reporting sales + technical difficulties and complaints directly to client in professional way.
• Performing data entry and data cleaning tasks on daily basis