District Manager
Al Monajem Restaurant Group
مجموع سنوات الخبرة :28 years, 7 أشهر
Manage operations process for designated outlets in coordination W/brand visions, policies & standards.
Contribute in preparing yearly budgeted revenues, expenses & profits & coordination W/ concern departments.
Adapt operations policies in coordination & seek opportunities to optimize profits and increase sales.
Manpower hiring & training in coordination with human resources department along W/ continually develop managers & employees.
Creating & Generating Government Food & Grocery Retail brand all over the Egyptian market to serve the Egyptians low-income.
Managing products APL lists & sub lists to be ready under any circumstances. Participated in developing daily operating strategies and proposing the annual budget Following up on all the operation selling and purchasing activities for 55 branches & handling more than 350 employees
Analyzing & Discussing monthly P&L, Sales target, Budget & staff development plan
Demonstrating and providing in-depth operational knowledge & coaching Restaurant Operations to district teams.
A hands-on coach inspiring and developing teams and managers towards improvement and operational excellence.
Analyze data, Key Performance Indicators and identify trends to provide effective solutions and action plans to achieve company goals.
Deliver clear, accurate and timely communications and recognition for great results.
Support and champion the Five Guys culture by living Core Convictions.
working shoulder to shoulder with managers and crew, especially during peak times, to lead by example and build trusting and effective working relationships.
Helps General Managers identify talent within teams and create effective development plans
Implementing Strategy to increase profitability & Coordinate W/ sales team to increase revenues.
Prepare marketing strategies & promotional activities, w/creating, manage & practices promotional menu items.
Discuss, Prepare & Cover all restaurant finance reports included Costing, P&L & Inventory.
Cover food stock records accounts of all restaurant functions, weekly monthly & quarterly.
Coordinate w/ Human Resources department to recruit and qualify candidates who fit the job profile.
Address the customer queries and complaints, ensure restaurant complies with all the legal & safety rules along with regulations
Uses all operational tools to plan & achieve operational excellence in the store include Labor Scheduling, Monthly Status Report, Quarterly Business Review, Cash management & inventory
Provide coaching & direction to the store team to take action & achieve operational goals.
Constantly reviews environment & key business indicators to identify problems, concerns, & opportunities to provide coaching & direction to the store team Actively manages store partners by regularly conducting PA providing feedback, & setting challenging goals to improve
Manages ongoing partner performance using performance management tools to support organizational objectives
Managing restaurant staff's work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Reviewing customer comments to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.
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