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Walid Gohar, Group CIO

Walid Gohar

Group CIO·Zahran Holding

Saudi Arabia

Bachelor's degree, Computer and System Control Engineering

Work experience

Total years of experience: 26 years, 9 months

Group CIO

October 2020 - Present

Zahran Holding

Riyadh, Saudi Arabia

October 2020 - Present

Company Brief: Zahran Holding is a group of companies (17+ companies) in diverse sectors like: Operations & Maintenance, Contracting & Industrial Services, and Retail. Zahran Holding

Reporting to the Group Chairman & CEO, leading a team of 24+ person in various technical aspects across regions

Responsibilities:
• Develop & Lead the digital transformation for 17 companies within Zahran Group.
• Evaluates Zahran Holding’s long-term information systems needs and develops an overall IT strategy that meets those needs and contributes to the organization’s business objectives
• Manages Zahran Holding’s IT Department, in a way that meets budget and other non-financial targets set by Top Management
• Identifies, evaluates and prioritizes improvements to the organization’s IT infrastructure
• Ensures no interruption in the operations of Zahran Holding’s IT systems and infrastructure, and the provision of efficient IT support to all Zahran Holding BUs, JVs and Holding Departments
• Ensures that the organization's IT resources are optimized
• Oversees the overall security and integrity of Zahran Holding’s IT systems and infrastructure
• Oversees existing and new information systems business solutions development initiatives
• Manages the technical development and maintenance of Zahran Holding’s internet and intranet sites
• Cultivates internal awareness about IT as a strategic tool
• Demonstrates successful change management in the execution of IT projects
• Follows up on Change Management requests to ensure quality and timely delivery
• Develops and institutionalizes Zahran Holding’s IT policies, processes, and know-how
• Remains abreast of the latest trends and developments in the IT field
• Identifies and tracks IT KPIs and devises plans and initiatives for improvement
• Inputs on and resolves difficult issues and situations related to IT
• Leads, directs, evaluates and develops a team of Unit Heads to ensure that the organization's IT strategy is implemented effectively and consistently, and that proper succession planning is in place
• Is responsible for the development, performance appraisal and succession planning for all direct and indirect reports
• Promotes a highly effective management and leadership style in line with the Company’s values and that supports the achievement of its strategy and objectives

Company industry:
Facilities & Property Management
Job role:
Information Technology

Group IT Director/CIO

July 2016 - September 2019

Rawabi Holding

Khobar, Saudi Arabia

July 2016 - September 2019

• Develop & Lead the digital transformation for 27 companies within Rawabi Group.
• Evaluates Rawabi Holding’s long-term information systems needs and develops an overall IT strategy that meets those needs and contributes to the organization’s business objectives
• Manages Rawabi Holding’s IT Department, in a way that meets budget and other non-financial targets set by Top Management
• Identifies, evaluates and prioritizes improvements to the organization’s IT infrastructure
• Ensures no interruption in the operations of Rawabi Holding’s IT systems and infrastructure, and the provision of efficient IT support to all Rawabi Holding BUs, JVs and Holding Departments
• Ensures that the organization's IT resources are optimized
• Oversees the overall security and integrity of Rawabi Holding’s IT systems and infrastructure
• Oversees existing and new information systems business solutions development initiatives
• Manages the technical development and maintenance of Rawabi Holding’s internet and intranet sites
• Cultivates internal awareness about IT as a strategic tool
• Demonstrates successful change management in the execution of IT projects
• Follows up on Change Management requests to ensure quality and timely delivery
• Develops and institutionalizes Rawabi Holding’s IT policies, processes, and know-how
• Remains abreast of the latest trends and developments in the IT field
• Identifies and tracks IT KPIs and devises plans and initiatives for improvement
• Inputs on and resolves difficult issues and situations related to IT
• Leads, directs, evaluates and develops a team of Unit Heads to ensure that the organization's IT strategy is implemented effectively and consistently, and that proper succession planning is in place
• Is responsible for the development, performance appraisal and succession planning for all direct and indirect reports
• Promotes a highly effective management and leadership style in line with the Company’s values and that supports the achievement of its strategy and objectives

Company industry:
Oil & Gas
Job role:
Information Technology

Regional IT Director (Middle East, North Africa and Pakistan)

July 2008 - August 2015

Alamar Foods Group - (Domino's Pizza, Wendy's, Dunkin Donuts and Premier Foods)

Riyadh, Saudi Arabia

July 2008 - August 2015

17+ years of IT experience including 12+ years of international tenure of broad-based management in Security, Systems Design and Development, Implementation and Support. Strategically and cost effectively utilize technology in alignment with corporate goals. Consistently improve delivery times and service levels while reducing costs. Excel at strategic planning, building high-performance teams, project management, and implementing best practice methodologies and continuous improvement programs.

Company industry:
FMCG
Job role:
Information Technology

Senior Project Manager

November 2007 - June 2008

Informatique, Egypt – Subsidiary of LBF Italy (CMMI Level 3)

Other

November 2007 - June 2008

 Steered initiatives for leading the actual of the UMIS project (schedule, effort, development, risks and quality) and to make sure they remain within the budget.
 Maintained close contacts with the customers’ project managers and project group including end-users.
 Stellar role in the management of the control requirements, set expectations, manage error reporting and change requests and to be a direct part of the actual software development design within the project and CMMI® 3 assessments.
 Resolved many conflicts to develop unified MIS system for all government university (13 university, 200 faculties) in Egypt.
 Council of Universities (SCU) in Egypt and Ministry of Higher Education
 Key clients developed: Council of Universities (SCU) in Egypt and Ministry of Higher Education

Company industry:
IT Services
Job role:
Management

OSDC Manager & Senior Project Manager

December 2006 - October 2007

Thebe Technology, Egypt – Belgium

Other

December 2006 - October 2007

 Handled delivery management of all OSDC projects.
 Acted as a Q-Layer (Belgium co.) Project Manager for leading the actual of the Q-Layer SW (schedule, effort, development, quality) and ensured the project within the budget.
 Managed 7 project managers with their teams for big clients in Belgium including
 Key clients developed: Q-Layer, iNuron, 2Consult.

Company industry:
IT Services
Job role:
Management

last designated as Project Manager & Senior Business

December 2002 - November 2006

EMFI Group, USA - Egypt

Other

December 2002 - November 2006

 Monitored business development and business consultancy for MAXIMO MRO Software and IFS ERP2 which are international applications.
 Successfully executed various projects in different fields with MAXIMO-MRO software and Pently- MicroStation products viz. GASCO, Khalda, EMC, EMC Main Site, Sameramise Intercontinental, Blue Circle, SOHAR refinery (OMAN), TOSHKA, Al Ahram Beverages, Ridgwood, GPC, Juhayna, Daewoo & UGDC.

Company industry:
IT Services
Job role:
Management

Senior Programmer/ Team Leader

November 1999 - December 2002

InfoTech Systems (ITS), Egypt

Other

November 1999 - December 2002

 Proved pivotal in developing many products in different fields with various modules like inventory, purchasing, sales, home delivery, branch's management, banking & financial module.

Company industry:
IT Services
Job role:
Information Technology

Programmer and Network Administrator

November 1997 - October 1999

ACAPI Pharmaceutical Factory, Egypt

Other

November 1997 - October 1999

Administrate and maintain the WAN/LAN of factory and its outlets.

Company industry:
Pharmaceutical Manufacturing
Job role:
Information Technology

Education

Ain Shams University

June 1997

June 1997

Bachelor's degree, Computer and System Control Engineering

Egypt

Skills

MRO
Expert
MRO
Expert
Universities
Expert
Universities
Expert
Management
Expert
Management
Expert
Web Applications
Expert
Web Applications
Expert
Education
Expert
Education
Expert
Desktop & Web Applications development
Expert
Desktop & Web Applications development
Expert
High-Performance Management Executive
Expert
High-Performance Management Executive
Expert
Delivery Operations / Quality Assurance
Expert
Delivery Operations / Quality Assurance
Expert
Project / Programme Management
Expert
Project / Programme Management
Expert
Strategic & Business Planning
Expert
Strategic & Business Planning
Expert
Data Centre Management
Expert
Data Centre Management
Expert
IT Services Center Management
Expert
IT Services Center Management
Expert
Project Management (PMP & CMMI)
Expert
Project Management (PMP & CMMI)
Expert
Organizational Development
Expert
Organizational Development
Expert
Budget Development & Management
Expert
Budget Development & Management
Expert
Develop digital solutions for Sales & Marketing
Expert
Develop digital solutions for Sales & Marketing
Expert
Call Center management
Expert
Call Center management
Expert
Oracle EBS Implementation
Expert
Oracle EBS Implementation
Expert
Call Centres Implementation & Management
Expert
Call Centres Implementation & Management
Expert
MRO
Expert
MRO
Expert
Universities
Expert
Universities
Expert
Management
Expert
Management
Expert
Web Applications
Expert
Web Applications
Expert
Education
Expert
Education
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Executive Management Diploma
Cambridge
Jan 2006 - Dec 2006
PMP
PMI International
Jan 2007 - Jul 2007