Marketing & Business Development Manager
MIG Hospitality
Total years of experience :23 years, 1 Months
- Responsible for developing, implementing and executing strategic marketing plans for new and existing projects.
- Develops strategies and positions by studying the integration of new venture with company strategies and operations, examining risks and potentials, identifying target markets, estimating company needs and goals.
- Build strategic relationships and partnerships with key industry players, agencies and vendors.
- Researchers and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies.
- Enhances company reputation by accepting accomplishing new and different deals; exploring opportunities to add value to job accomplishments.
- Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects.
-Planning digital marketing campaigns, including web, SEO/SEM/CRO, email, social media, and display advertising. Increased the conversion rates by over 35% through various social media contests.
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
- Managing all marketing for the company and activities within the marketing department.
- Developing the marketing strategy for the company in line with company objectives.
- Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects.
- Works within the department budget to develop cost-effective marketing plans for each product or service.
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
- Established partnership and relationships with national corporations and organizations.
• Manage the marketing and public relations functions in coordination with the reporting Head
• Identifies, develops, and evaluates marketing strategy
• Formulates, directs and coordinates marketing activities and policies to promote products and services, esp. with advertising & promotion
• Analyzes and supports business development and monitors market trends
• Develops Marketing Communication strategy and content of company website and editing the work of contributors, managing, maintenance and updates of sites
• Manages press coverage including writing, editing and monitoring company news releases, marketing support of company, trade shows, careers fairs, and exhibitions
• Coordinates with different departments and develops an action plan for different advertising requests (recruiting, promotional activities, openings, etc.) in line with available budget and priorities
• Assist the marketing manager and support the marketing team in all marketing activities.
• Manage and support all events and exhibitions as required.
• Updating and maintaining the marketing department's documentation and databases.
• Plan and direct public relations programs designed to create and maintain a favorable public image for the client.
• Create company literature and other forms of communication.
• Supervise Guest Services staff, scheduling, supervision and program development.
• Evaluate Guest Service performance regularly to ensure that expectations are being met. Responsible for goal setting, hosting regular team meetings, performance reviews and performance improvement plans, when applicable.
• Manage the operation & running of Guest Lounge within hotel to provide excellent customer service and a top-class hospitality experience for all guests.
• Motivate team to ensure delivery of excellent service levels at all times.
• Ensure that the hotel is operated safely, at all times.
• Represent hotel management during night shift
• Supervise hotel staff at the night shift.
• Support and promote the sales situation for all hotel outlets at night time.
• Provide night report concerning night operations to the General Manager.
1. Acting Asst. Front Office Manager.
2. Supervise front desk team members for daily operations.
3. Coordinate with other department to achieve smooth guest service.
4. Handling guest complaints.
5. Preparing monthly reports (Marketing share, forecast, package plan and room revenue).
1. Supervise the front desk team during the shift.
2. Assign rooms for arrival.
3. VIP cheek in and arrangement.
4. Following up with guest requests.
5. Coordinate with travel agencies for guest arrangement.
1. Handling bookings by phone, e-mail, letter, fax or face-to-face.
2. Completing procedures when guests arrive and leave.
3 Preparing bills and taking payments.
4. Helping guests and present all hotel offers and the surrounding area. 5. Handling Guest complaints or problems.
Management Of Sports Facilities - Physical Education
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