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walid khiari, Senior sales

walid khiari

Senior sales·Al Futtaim Group

United Arab Emirates

Bachelor's degree, Science technologie

Work experience

Total years of experience: 5 years, 4 months

Senior sales

October 2011 - July 2014

Al Futtaim Group

Dubai, United Arab Emirates

October 2011 - July 2014

 Greeting & welcoming all potential and existing customers to the store.
 Matching the customer’s needs to the right product.
 Willing to approach customers and able to close a sale.
 Working as part of the sales team providing excellent customer service.
 Taking customer buy in the shop.
 Occasionally negotiating with customers on price.
 Dealing with and resolving customer complaints and concerns.
 Having team meeting and sharing best practice ideas with colleagues.

Company industry:
Marketing
Job role:
Sales

Sales man

December 2009 - May 2011

Adidas

Tunis, Tunisia

December 2009 - May 2011

 Being attentive to every customer’s needs.
 Answering telephone calls, conveying messages, and monitoring the flow of e-mails from the store website
 Ensuring goods are well displayed.
 Performing clerical and administrative duties to support the sales manager.
 Ensuring that all customers are welcomed in an appropriate & timely manner.
 Achieving sales targets set by the company and Sales Manager.

Company industry:
Sales Outsourcing
Job role:
Sales

SALES MAN

October 2007 - September 2008

Prada

Tunis, Tunisia

October 2007 - September 2008

 A strong team player.
 Always polite and helpful.
 Possessing plenty of patience.
 Resourceful, well organized, highly dependable, efficient and detail oriented.
 Making sure the shop looks good and is ready for the day’s trading.
 Can work independently, multi-task, and take ownership of various parts of a project or initiative.

Company industry:
Sales Outsourcing
Job role:
Sales

Education

BACHLOR DEGREE/UNIVERSITY DIPLOMA

June 2006

June 2006

Bachelor's degree, Science technologie

Tunisia

GPA (percentage): 70%

GPA (percentage): 70%

70% :GOOD

Skills

Customer Service
Expert
Customer Service
Expert
Customer Orientation
Expert
Customer Orientation
Expert
Technical Services
Expert
Technical Services
Expert
Client Service
Expert
Client Service
Expert
,internet,computer
Expert
,internet,computer
Expert
• Microsoft,word,excel,internet,Photoshop
Expert
• Microsoft,word,excel,internet,Photoshop
Expert
Customer Service
Expert
Customer Service
Expert
Customer Orientation
Expert
Customer Orientation
Expert
Technical Services
Expert
Technical Services
Expert
Client Service
Expert
Client Service
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Hobbies and interests

travel,sport