Human Resources & Administrative Manager
Aluminium Laufen Tunis
Total years of experience :18 years, 3 Months
• Act as a general consultant for the CEO in all the company issue and project.
• Provide counsel and support regarding HR issues
• Develop and analyze with managers how to adapt resources to the business needs
• Participates in developing department goals, objectives
• Counsel and support team members and managers to understand and proactively address HR issues
• Coach and supervise all the team (Production/ Purchase / Logistic / Accounting / Quality / Maintenance / Sales)
Establish the HR Department from scratch
• Increase the employee skills
• Perform job description
• Perform Skill matrix and plan action
• Develop performance review process to enable each individual meet their performance goals and objective
• Provide support to employees in various HR related topics
• Implement the employee of the month
• Recruit the needed position
• Lead the weekly and monthly company meeting, dispatch the actions as per RACI and follow-up the action plan
• Lead daily production meeting
• Act as project lead in the implementation of ISO9001 and O.E.E (Overall Equipment Effectiveness)
• Reorganize all the company (Production / Purchase / Finance, …)
• Contribute in the production increase
• Manage the production during the absence of Production supervisor
• Liaise between all department
• Responsible for all administration tasks and issues (office logistic support / cleaning and security / relation with the lawyer / maintenance office & plant / …. )
Conduct the HR diagnosis
Lead Survey : The relationship between Union and Manager/Employee
Defined HR objectives and strategy
Provide counsel and support regarding HR issues
Counsel and support team members and managers to understand and proactively address HR issues
• Develop performance review process to enable each individual meet their performance goals and objective
Develop and validate with managers the promotion plans and the skills development
Led the implementation of Job description
Created and ensure the implementation of the HR procedure and policy and the workflow
Designed the organizational chart
Implemented new salary structure
Implemented a new objective evaluation system
Advised and assisted business/line managers on interpretation and administration of Personnel policies, programs, tools and process (Appraisal, Performance, career planning …).
Provide support to employees in various HR related topics
Organized the HR department
Handled the recruitment process
Led the visa process and onboarding
Mentored the employee accommodation and transportation
Increased the employee competencies and performance by conducted a 360° assessment for an Oil Gas Company
Reduced the conflict generation by Elaborating a Scale Expertise by position
Designed a new objective Evaluation and Succession planning
Developed a Job description for an Oil Gas Company
Designed a new recruiting tool to have an objective recruitment
Designed a new appraisal tool to have an objective assessment
Conducted a training session: The Technical Recruitment
Developed the induction procedure and induction checklist.
Elaborate an Exit Interview procedure and Exit checklist.
Played a key role in negotiation reduction during the staff reduce with a cost saving of 134.000 TND
• Provide counsel and support regarding HR issues
• Counsel and support team members and managers to understand and proactively address HR issues
Translate business requirements to HR teams to enable more effective execution
• Develop performance review process to enable each individual meet their performance goals and objective
Solved the overtime issue of the mid-management while remaining within the defined budget.
Conducted and resolved the social conflict that contributed to the cost saving of 50.000 TND
Piloted the outsourcing of the Guard/watchman (move the guard from the company contract to outsourcing) without have any problem and social problem and with a cost saving of 45.000 TND.
Worked closely with the manager sites and HR site to detect the gap between the acquire and require skills and define the appropriate training (Training or Coaching or Mentoring)
Successfully led and contributed in reducing staff of 6% to maintain profitability.
Led the Hi-potential meeting
Contributed with the HR global group in designing any HR Tunisia process, tools or policies.
Coached managers in defining the succession plan and led the succession planning with the holding group
Coached and support managers and employees on HR cycle and development tools to enhance the asset capability in relation to performance management and development of employees to reach their potential
Coached the HR development manager in the updated of the job description, training program and employee development that contribute to develop the talent pipeline
Successfully liaised with the different sites managers to deliver support and was force proposal in conflict resolution, HR process ...
Advised and assisted site managers on interpretation and administration of Personnel policies, programs, tools and process (Appraisal, Performance, career planning …).
Mentored the Recruitment Manager in the recruitment planning for 2015 that contribute to be aligned with the company strategy
Reorganized the HR department and coach the HR employees that lead to increase the HR employee skills and contributed in the good HR brand.
Implemented the weekly HR meeting that make the HR employee closer and resolve some proactive problem.
Provide support to employees in various HR related topics
Established HR2015 budget in line with company strategy
Mentored the HR 2014 budget and took the necessary action
Defined the HR KPI in order to contribute in more effective HR
Identified the root cause of the absenteeism and turnover that contribute to decrease the absenteeism rate from 17% to 8% and the turnover from 23% to 0, 1%.
Created an efficiency rule in order that all employees reach the target efficiency. This rule Improved employee efficiency due to efficiency follow-up, solve the problem at time and coach the line management.
Optimised the work force by 4% without decreasing the productivity.
Led the recruitment and the employee contract negotiation that reduced the cost, recruited a best talent and therefore reduced the turnover.
Conducted a meeting with the supervisors and managers in order to coach them and search the weak point and the resources needed in order to change the organisational structure and have the efficient people at the right place. From these meeting I detected the development and training needed for employees (Lean process) and also detected the additional resources needed to have more efficiency.
Monitor the Quality, Healt, Safety and Environment and ensure that all employees are compliant with the QHSE
Create entire Human Resources Department and established the HR work plan.
Established the recruitment plan and the training plan.
Led the recruitment and the employee contract negotiation that reduced the cost, recruited a best talent and therefore reduced the turnover.
Identified the company needs in term of recruitment and contributed in hiring top talent cost effectively and quickly to meet the Business needs.
Developed and implemented the induction process that reduced the turnaround time by 10% and ensured all Employees are appropriately inducted in conjunction with line Leaders.
Was force proposal in the design of the organisational structure (trip to Denmark to assist in many meetings with line management in order to finalize the organisation structure and the training plan).
Implemented the HR procedures and processes. Improved and updated all the job description as per the organisational structure.
Conceived the salary structure, compensation and benefits, survey in order to be aligned with the market competitor.
Implemented and followed up the HR budget
Contributed in cost saving of 10% from the general budget.
Designed the employee performance management process by ensuring that effective performance goals are in place so that individuals are measured and rewarded on the basis of their performance and the employee goal meet the company goal.
Developed effective HR short and long term strategies in line with the Company business plans regarding manpower planning, compensation, training and development, executive compensation programs, employee relations, management development and succession plans, …etc, and ensured cost effectiveness of all HR programs.
Set up payroll system (Trip two times to Egypt in order to lead the update and improvement of the ERP payroll system and HR software system).
Act as an advisor for the company.
Piloted all administration process including public relations, contract negotiation, furnishing and maintenance of premises, canteen, transportation, building maintenance, ….
Contributed and participated in the implementation of the procurement process and participated in Maximo software setting so that it is compliant with procedure.
Completed successfully installation of the office (purchasing material and furniture contract negotiation), and completed the recruitment as per the recruitment plan.
Successfully liaised with the different departments such as Administration, Finance, Legal ... which guaranteed shipments clearance, housing and utilities maintenance, children schooling, fiscal clearance ... on time and with high quality
Performed an evaluation tools that allow to have an objective evaluation that lead to have in average less than 1% of complaints.
Effectively managed the relocation budget, anticipated costs for planned and unplanned people transfers, recruitment, and duplicate assignments
Saved cost on temporary accommodation by accelerating the settlement of families in permanent accommodation
Participated in succession planning and "Hi-Potential" processes and Job Rotation.
Drive effective performance management systems and processes by ensuring that effective performance goals are in place so that individuals are measured and rewarded on the basis of their performance
Lead and mentor the recruitment
Supported all expatriate employees through all the stages of their assignment from pre-arrival up to repatriation
Coached and developed the new team members.
Monitored expenditure in House Keeping.
Build a solid cooperation with university and technical training centers. Keep updated with the latest training programs and techniques in the market. / Build, develop and administer new hire training
Advised and assisted business/line managers on interpretation and administration of Personnel policies, programs, tools and process (Appraisal, Performance, career planning …).
Managed and was force proposal in the personnel administration (recruitment, promotion, …)
Led with success the committee “Dismiss for economic reason”
Organized and conducted employee information meetings on employment policy, benefits and compensation.
Followed up and coordinate with assistant to insure a complementary insurance to resolve conflicts between employees and insurance.
Set up payroll system (Trip to Dubai in order to lead the update and improvement of the ERP payroll system).
Handled conflicts between employees and management.
Implemented and organized the internal teambuilding events and external local community events.
Act as an advisor for the company.
Monitored expenditure in House Keeping.
Increased the production by 20% by implementing a new work tool and organisation, implementation of the good social climate.
Reduced the turnover by 60% (from 12% to 2%) and the absenteeism by 95% (from 13% to 1%).
Lead the design, ongoing development and implementation of the asset’s learning and development programmes
Managed the training
Lead the implementation of company talent management, succession planning processes and Job Rotation
Coach and support managers and employees on HR cycle and development tools to enhance the asset capability in relation to performance management and development of employees to reach their potential
Created skill balance (Skill’s matrix and the balance sheet) and careers.
Lead and mentor the recruitment
Advised and assist the hierarchical management of the services in the application of the management of the staff and in their relations with the various representative authorities of the staff.
Implement procedures and follow up the application.
Acted as first point of contact for employees regarding employee relations issues and/or concerns about motivation and job satisfaction.
Managed the meetings of sensitization of the diverse services.
Monitor the Quality, Health, Safety and Environment and ensure that all employees are compliant with the QHSE.
Infrastructure, Office, Building, management and up keeping.
Out sourcing contracts for maintenance of equipments.
Budgeting for consumables and man power.