Wangchun Xiao

Market & Competitive Analysis
1. Monitor competitor activities (pricing, technical solutions) and refine product positioning.
2. Gather industry intelligence (e.g., smart lighting) to guide product development.
Business Development
1. Prospect clients via trade shows and site visits, targeting contractors and overseas distributors.
2. Deliver customized technical solutions (e.g., matching LED strip specs to application needs).
3. Maintain relationships with major clients, resolve technical issues (e.g., lumen degradation, installation guidance), and ensure contract renewal.
Technical Support & Solution Delivery
1. Lead product demos and technical training (internal/external).
2. Recommend product bundles (e.g., LED track lights + smart controls) for different scenarios.
3. Troubleshoot on-site issues (e.g., CCT deviation, installation errors) to prevent client attrition.
4. Collaborate with R&D to address product flaws (e.g., thermal design optimization).
Cross-Functional Collaboration
1. Work with R&D/production to ensure on-time delivery of customized orders.
2. Mobilize supply chain resources for urgent demands (e.g., high-CRI LED modules).
Data Analysis & Reporting
1. Submit sales reports monthly covering order volume, payment collection, and client retention.
2. Analyze regional trends (e.g., domestic market growth) to allocate resources strategically.
3. Lead Closed-Loop Quality Improvement by collating failure reports from clients.

Finally I achieved 4.5 million AED in annual sales at above position.

1. Secure B2B orders via trade show engagement, factory visit coordination, and multi-channel follow-up.
2. Participate in product presentation initiatives, including catalog production and showroom display rearrangement.
3. Drive time-sensitive cross-departmental coordination to achieve customer response within 24 ours.
4. Coordinate with internal departments to ensure timely order fulfillment and shipment.

1. Compiled, audited, and classified hull construction documentation (drawings, WPS, inspection reports).
2. Liaised with shipowners representatives on-site to align construction methodologies and resolve technical conflicts during block erection.
3. Delegated construction tasks to specialized teams (fitting/welding/blasting) and conducted preliminary inspections, achieving 95% FIT pass rate.
4. Verified material consumption reports and man-hour claims from subcontractors, reducing waste by 12% through real-time tracking.