Manager
Dubai Signage
مجموع سنوات الخبرة :15 years, 10 أشهر
Overseeing daily operations, including production, installation and maintenance of signage. Ensure all projects are completed on time, within budget and to the highest quality standards. Implement and maintain efficient production processes and workflows. Recruit, train and manage a team of production staff, designers and installers. Foster a positive and productive work environment. Conduct regular performance reviews and provide feedback and coaching to team members. Develop and implement sales strategies to attract new clients and retain existing ones. Manage key client relationships and ensure exceptional customer service. Prepare and present sales proposals and quotations to potential clients. Develop and manage the companys budget, including forecasting and financial planning. Monitor financial performance and implement cost control measures. Prepare regular financial reports for the executive team. Work with the executive team to set long-term goals and objectives. Identify new business opportunities and market trends. Develop and implement marketing strategies to promote the companys services.
Forecasting goals and objectives for sales, gross, key expenses on a monthly and annual basis. Hiring, training, motivating, counselling and monitoring the performance of all new-vehicle sales employees. Responsible for keeping up-to-date and complying with federal, state and local regulations that affect new and used vehicle sales. Direct and schedule the activities of all department employees, ensuring proper staffing always. Ensured proper follow-up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system. Maintaining teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process. Providing effective communication throughout the vehicle sales department as well as inter-departmentally so salespeople
Responsible for processing general insurance policies, including private motor and commercial vehicles from binding to issuing. Handling and effective maintenance of internal diary for daily paperwork and key information required for assisting policy administration and policy writing. Quote, analyse and process complex new business, renewals, endorsements, cancellations and mid-term adjustments. Maintaining strong relationships with existing Insurance companies and clients in order to constantly review their risk status and requirements. Closely working in accordance with FSA guidelines in order to meet all compliance-related issues. Received Best New-Comer certificate in 2010 for achieving set monthly KPIs.
Responsible for making sure every customer had an unrivalled cinema experience. I was the face of Cineworld, meeting, greeting and providing a superior standard of service to our customers in the various offer areas. Responsibilities included cash handling, addressing and resolving customer queries and increasing sales through up selling complimentary products.
Dissertation: Analyzing Consumer Behaviour in Online Gaming o Identified trends in online gaming attitudes using statistical programming. o Skills developed: SPSS, data analysis, report writing.