Waseem Akbek

Clinic Manager - Dr. Nazmi Clinic | Focus: Plastic Surgery
At Dr. Nazmi Clinic, my role as Clinic Manager has centered on enhancing the patient experience through effective clinic operations and the strategic implementation of Zoho CRM.

By leveraging my business management expertise, I have streamlined operational workflows, optimized team performance, and elevated overall service quality in one of the most critical sectors healthcare and aesthetic medicine.

Key Responsibilities & Achievements:
Oversaw daily clinic operations with a focus on efficiency and patient satisfaction

Implemented and administered Zoho CRM, enhancing patient tracking and lead conversion

Managed the social media team and developed targeted marketing strategies

Led staff management, including recruitment, training, and performance evaluations

Directed budget planning and financial oversight to maintain cost-efficiency

Coordinated across departments to ensure alignment with the clinic’s growth objectives

plastic surgery
At Dr. Nazmi Clinic, our focus on enhancing patient experiences through efficient clinic management and the strategic use of Zoho CRM has marked my tenure as Clinic Manager. Leveraging my business management skills, Ive honed operational workflows, thereby elevating service quality in a sector as critical as healthcare.
. Clinic management
. Clinic operations management
. Managing the social media team and developing appropriate marketing plans
. Staff management
. System administration ZOHO CRM
. Clinic budget management

plastic surgery and Cosmetic dentistry and Hair Transplant and Obesity surgeries
Previously, as Director at Spot Medical, my leadership was instrumental in refining both the plastic surgery and cosmetic dentistry divisions. We achieved substantial sales growth by emphasizing team training and goal alignment, reflecting a steadfast commitment to excellence and patient-centered care in aesthetic medicine.
. Clinic management
. Clinic operations management
. Managing the social media team and developing appropriate marketing plans
. Staff management
. System administration ZOHO CRM
. Coordinating the work of doctors and operations in other countries
. Clinic budget management

Former Director - Spot Medical | Focus: Plastic Surgery, Cosmetic Dentistry, Hair Transplant & Obesity Surgeries
As Director at Spot Medical, I played a pivotal role in advancing the clinic's key departmentsincluding plastic surgery, cosmetic dentistry, hair transplantation, and obesity surgeries.
Through strategic leadership, I drove measurable sales growth locally and regionally by prioritizing team training, performance alignment, and a commitment to patient centered care in the competitive field of aesthetic medicine.

Core Responsibilities & Achievements:
- Led clinic management and oversaw day to day operational excellence
- Directed plastic surgery and cosmetic dentistry divisions toward high performance and growth
- Managed the social media team and developed effective marketing strategies to strengthen brand presence
- Supervised staff hiring, training, and development
- Implemented and administered Zoho CRM for efficient lead and patient management
- Coordinated regional sales and international operations, including scheduling procedures and liaising with doctors in other countries
- Oversaw clinic budgeting and financial planning to ensure sustainability and profitability

plastic surgery and Cosmetic dentistry and Hair Transplant and Obesity surgeries
. Selling plastic surgeries and cosmetic dentistry to European and Gulf countries.
. Training the team on sales and achieving the required target

International Sales - Aesthetic & Medical Services
Focus Areas: Plastic Surgery, Cosmetic Dentistry, Hair Transplant, and Obesity Surgeries

- Key Achievements:
Successfully sold plastic surgery and cosmetic dentistry services to clients from Europe and Gulf countries, expanding the clinic's international reach.

Trained and mentored the sales team, aligning efforts with business targets and consistently achieving or exceeding revenue goals.

. plastic surgery and Cosmetic dentistry and Hair Transplant and Obesity surgeries
. Selling plastic surgeries and cosmetic dentistry to European and Gulf countries

Specialized in: Plastic Surgery, Cosmetic Dentistry, Hair Transplant, and Obesity Surgeries

Successfully marketed and sold plastic surgery and cosmetic dentistry services to clients across Europe and the Gulf region, contributing to international business growth