وسيم إبراهيم

• Ensure that the operations comply with regulated standards and routed delivery paths and that all operations are properly and safely handled.
• Keenly monitor the operational budget and minimize the cost to the company by effective negotiation of contracts with external providers.
• Monitor and ensure that the shipment arrival meets the specified time window.
• Review new customer orders and requests and enter the data into a centralized database manually.
• Ensure all fleet vehicles are operated and maintained in a safe condition and also in a cost effective manner.
• Coordinate and maintain liaison with Govt. authorities for opening & closing of business licenses and relevant transport authorities for sales and purchase of vehicles for company.
• Provide management consulting advises to management; deal with employee payrolls MOL and immigration, visa cancellations, new visa and all employee & HR related responsibilities.
• Manage opening of bank accounts, maintain the relationship with banks with respect to mortgages, daily remittances transfers and inward & outward transfers.
• Develop strategies and tactics to grab the market opportunity and increase the company business; monitor and analyze competitive presence to inform marketing strategy and messaging.
• Analyze competitors’ movements and customer requirements based on changing business models; study the economic cycles and the global economic position to arrive at practical business strategies in different markets.
• Work closely with various departmental heads and managers like Financial Manager, Facilities Manager, IT Manager and HR Manager to obtain profitable results by training and developing the team through motivation, counseling, skills development and product knowledge development.
• Monitor and analyze overall operations and make suggestions to improve the organization’s overall services.
• Develop performance metrics and KPIs for the department, monitor and analyze performance of staff as well as the department as a whole and take corrective actions in case performance falls behind expectations.
• Reduce operational cost by analyzing operational requirements and coordinate with the HR to hire and train the resources as per the requirement.

• Assess all statutory documents, credit history and bank records before forwarding the loan application for approval to the manager.
• Liaised with the key management and updated on newly defined rules and regulations of finance management.
• Managed the personal loan sales for HNI customers; ensured excellent customer service and maintained client relations by offering timely and efficient resolution to the queries and complaints.
• Generated sales of Platinum and Gold Cards for HNI customers by interacting with potential customers, analyzing their finances and helping them with information like term of loan, applicable interest rates etc.

• Performed market research to identify business opportunities and potential clients across key client segments and formulated effective strategies to maximize penetration of validated business opportunities.
• Built and sustained sound business relations with existing as well as potential customers and generated continuing business by providing details of new product developments and/or enhancements.
• Coordinated the development and implementation of sales strategies to capture more market share and made inroads into competitor’s market share.
• Planned, prepared and delivered presentations and coordinated the designing & development of brochures, managed content, gave inputs on color patterns to make the brochure attractive as well as informative.
• Formulated and executed effective marketing and sales strategies including product pricing to bridge gaps with the competition and maximize company profitability.