Business Analyst
Steamatic Pty Ltd
Total years of experience :14 years, 11 Months
• Change Management through training employees, seminars and user acceptance testing for other than the ERP project, the company continued to introduce IT changes for performance improvement to current system such as Web based Job form, Timesheet app for android and iOS.
• Weekly, fortnightly and monthly reporting to external insurance companies and for top management. Scheduling the meetings and document the decisions
• Member of the Major Weather Events committee such as Storms and Bushfire. Worked with the concerned Branch Managers using application such as Power BI, Google Maps, Excel to visualize data.
• Business process improvements identified through Information System Dashboards.
• Business policies and procedures writing
• Team member in OHS and HR & IT committee.
• Project Manager of ERP development. Currently undertaken by the company to replace the 10+ year old system to cloud based application.
o Scope development for ERP modules through requirement gathering sessions. The requirements were mapped for Operations, Finance, Business Development, People & Compliance, Warehousing & Equipment Tracking, Administration and Application maintenance.
o Maintaining and updating project progress documents such as Gantt Charts, Action Minutes, SIT testing plan, UAT plan, Risk document, Data Migration Backups & Clean-up plans.
o Author of the UAT plan including resources required from each department, time allocation and writing the scripts for UAT.
o Training plan for the launch of application to 38 location Australia wide.
o Hiring external auditors to authenticate the progress provided by the external IT vendors. Working with auditing company to develop audit reports including issues, solutions and whether ROI is realized.
o Conflict resolution through presenting scenarios to IT committee and proposing resolution mechanisms. Legal advice was sought time to time to understand contractual obligation.
Project management through project schedules documents and documents control for keeping projects on track.
• Research investigation with current projects through literature reviews and summarizing the relevant articles to be included in the project report.
• Correspondence with project stakeholders including Government Departments and external project team members for smooth functioning of the project activities.
• Assist the Deputy Director in writing contracts for the external industry experts.
• Gathering qualitative and quantitative data through questionnaires and other data collection methodologies from public and private forums.
• Process mapping of the supply chain with process flow diagrams.
• Communicate findings through oral and written reports including making presentation and final report writing of the projects.
• Research on topics required by the lead researcher and providing ideas for successful completion of the project.
• Perform administrative tasks commensurate with position responsibilities and contribute to processes that enable the effective operation of the Centre.
• Provide assistance to all aspects of industry projects as required, including proposal preparation, design, development and execution.
• Contribute in cross functional team design workshops.
Gathering of qualitative and quantitative data through various data collection methodologies from public and private forums.
•Correspondence with project stakeholders for smooth functioning of the project activities.
•Assistance with projects through Literature review, summary of relevant articles for inclusion in the project report.
•Data entry and updating of the project schedule documents to keep the project on track.
•Process mapping of the supply chain with process flow diagrams.
•Presentation making and final report writing
•Research on topics as required with provision of ideas for successful completion of the project.
Projects Completed
•Completed Supply Chain Safety Risk Management Framework Development Project: This report presented a systematic approach to the developing a Supply Chain Safety Risk Managment Framework, and the outcome from applying this framework as a pilot to the alcoholic glass bottle supply chain in Victoria in order to model and quantify the benefits of applying a consistent, reliable and resilient supply chain safety risk management framework for use across supply chains.
•Completed CME Innovative Pallet Business Case Project: CME has developed a new lightweight heavy duty reusable pallet ( trademarked GloPal), made from glass fiber reinforced materials using CME’s compression molding process. CME needed a market appraisal and business plan to commercialise the product, initially in Australia and potentially elsewhere in the world.
Data management of the goods received and dispatched in company record system.
•Stock management and control of the inbound receiving and outbound dispatch.
•Organizing paperwork for orders to the individual store demand.
•Variance check for the order received and order dispatched.
•Replenishment alerts to the Logistics Managers.
•Occupational health and safety requirements fulfillment and participating in the company awareness training programs.
ZM & Associates is one of the largest chains of meat suppliers and fresh food products in the Victoria state.
Key Accountabilities
• Supply planning for the product and stock management to keep smooth functioning of the supply chain.
• Contract management of supplies with suppliers and keeping record of all the financial transaction (Book Keeping).
• Quality control by keeping the products up to the acceptable HACCP standards and facilitating the visiting food inspectors in their inspection process.
• Conducting tri-annual market research on product trends and customer behaviors.
• Dealing with customer both personal usage customers and business customers and resolving issues on daily basis relating to product and services provided by employees.
• Ensuring that the team members are productive and satisfied by assuming the position of Employee Representative.
to develop a customized program tool for their Sales and Warehousing Management.
Key Accountabilities
• Conducting a feasibility study before the launch. This included several site visits and client negotiations.
• Preparation of bidding documents for prospective projects, submission of proposals and negotiation for acquiring these projects.
• Creating and executing project work plans in accordance with the project development document. Define success criteria and disseminate them to stakeholders during the project.
• Liaison with clients to negotiate contract terms and management of the complaints functions.
• Change Management within the scope of the project.
• Management of daily operations
• Set up of Training and Orientation Programs supported by different activities to enable the employees to properly implement change.
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Pakistan No.1 ranked University, i have attained multi specialization in Finance, HR and Management
A combination of IT and Business courses, transcripts can be provided for more details and completed an SDLC for final year thesis project