Wasim Hamdan

•Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability.
•Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.
•Ensuring high levels of customers satisfaction through excellent service.
•Complete store administration and ensure compliance with policies and procedures.
•Maintain outstanding store condition and visual merchandising standards.
•Report on buying trends, customer needs, profits etc.
•Propose innovative ideas to increase market share.
•Conduct personnel performance appraisals to assess training needs and build career paths.
•Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance.
•Additional store manager duties as needed.