director of Sales
MG trading and contracting
مجموع سنوات الخبرة :18 years, 4 أشهر
*Develop and execute strategic plans to achieve sales targets.
*Develop and promote weekly, monthly and quarterly sales objectives.
*Assess costs, competition, and supply and demand to identify selling prices.
*Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
• Lead business development
• Designed Push digital marketing campaigns including Email, text messaging and web feeds
• Designed Pull digital marketing including display and content search via web searches
• Designed demographic internet polling through search engine optimization
1.Ensuring that the job which is booked is executed correctly and order is closed to customer satisfaction
2.Responsible for Order value, service business development
3.Develops clear and effective written proposals/quotations for current and prospective customers
4.Establish and maintain effective customer relationships
5.Good work ethic, attention to detail and good execution abilities
6.Assist the team on any escalation issues
Perform analysis for various service related activities
7.Evaluate the service report and arrive at the scope of work for repair quotes
8.Provide technical consulting and specialist assistance on service solutions to management and customers
9.Assist with large project Spare Parts orders - provide follow up and ensure the sale is executed
10.Assist team to develop a coordinated sales effort while keeping management informed of market conditions
11.Manage service activities with effective execution and work towards improving on-time service delivery
12.Develop trusting relationships with key decision makers within the market
13.Gather feedback from customer (customer inquiries), provide ideas and suggestions on product and service adaption and development and after-sales service
14.Support the back end sales activities and establish processes and system to improve the productivity from inquiry to ordering processes
1.Ensuring that the job which is booked is executed correctly and order is closed to customer satisfaction
2.Responsible for Order value, service business development
3.Develops clear and effective written proposals/quotations for current and prospective customers
4.Establish and maintain effective customer relationships
5.Good work ethic, attention to detail and good execution abilities
6.Assist the team on any escalation issues
Perform analysis for various service related activities
7.Evaluate the service report and arrive at the scope of work for repair quotes
8.Provide technical consulting and specialist assistance on service solutions to management and customers
9.Assist with large project Spare Parts orders - provide follow up and ensure the sale is executed
10.Assist team to develop a coordinated sales effort while keeping management informed of market conditions
11.Manage service activities with effective execution and work towards improving on-time service delivery
12.Develop trusting relationships with key decision makers within the market
13.Gather feedback from customer (customer inquiries), provide ideas and suggestions on product and service adaption and development and after-sales service
14.Support the back end sales activities and establish processes and system to improve the productivity from inquiry to ordering processes
* Selling Chrysler Group new Vehicles, Jeep, Dodge, Ram, and Chrysler
*Meeting customers face to face and holding sales discussions with them.
* Explaining vehicle features, controls, accessories and benefits to customers.
*Following-up in-bound telephone enquiries, walk in prospects and emails enquiries.
*Arrange Test Drive
*Advised customers regarding payment options; loans and leasing banking terms.
* Arranging for vehicles to be delivered to customers on time.
*Arranging appointments via Internet Leads
* Conducting daily and weekly sales meetings with showroom sales staff.
* Determining individual and team sales goals.
* Developing and coordinating best practice for the most efficient and effective sales approach.
Discuss customers' needs and advise them on the most suitable vehicle.
• Arrange test-drives.
• Negotiate the sale price of vehicles, including any 'trade-in' price for customers' old cars.
• Work out finance arrangements, which may include cash payments or a car loan.
• Highlight additional products to customers, such as accessories or after-sales service.
• Complete associated paperwork and pre-delivery inspections.
• Update stock lists, placing orders for new cars from manufacturers and buying in used cars.
• Managed Business projects
• Managed calendar and events
• Developed various marketing initiative for the magazine
• Sold advertising space for the magazine
• Conducted market intelligence surveys in order to improve many aspects of the magazine
• Performed tasks within the Finance and Human Resource Departments
• Analyzed customer requirements
• Undertook many research and development projects
• Planned several marketing campaigns
• Prepared budgeting for all advertisements