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Wasim Shaikh, Marketing Executive

Wasim Shaikh

Marketing Executive·Medlab Analytik Dubai

United Arab Emirates

Master's degree, Marketing

Work experience

Total years of experience: 18 years, 3 months

Marketing Executive

November 2010 - Present

Medlab Analytik Dubai

Dubai, United Arab Emirates

November 2010 - Present

Key Deliverables:
• Business Development by new customer acquisition.
• Brand building.
• Customer Relationship Management.
• Developing new Marketing Strategies for the company.
Notable Attainments:
• Conducted annual Customer Satisfaction Survey, the report of which was well appreciated by the Business Manager.
• Organized International Women’s Day Celebration event, “Celebrate Women’s Day with your Health”, to generated brand awareness.
• The event was covered by three Radio channels in Dubai.
• Thinking out of the box, successfully managed to sign a contract with a Health Club to generate new avenue for business and co-branding.
• Was part of the team responsible for ISO 15189 Accreditation.
Company industry:
Medical Clinic
Job role:
Marketing and PR

Marketing Executive

June 2010 - November 2010

Gupta Pharma Distibutors Ltd.

Mumbai, India

June 2010 - November 2010

Key Deliverables:
• Responsible for the business of Cardiovascular drugs in the Region.
• Making appointments with the physicians and pharmacists to promote drugs available with the company.
• Maintaining excellent relations with clients to generate avenues for additional business.
• Ensuring quality delivery of services to the clients.

Notable Attainments:
• Suggested the Company to install an ERP software to ensure speedy delivery of goods. Also helped the IT team to develop the interface at both the client and the server end.
• Saved the company Rs. 10, 00, 000 (USD 21, 000) per year because of the ERP software.
.
Company industry:
Pharmaceutical Manufacturing
Job role:
Marketing and PR

Customer Relationship Executive

June 2007 - June 2008

IBM Global Process Services

Pune, India

June 2007 - June 2008

Customer Relationship Executive
Key Deliverables:
• Worked as Customer Relationship Executive for Virgin Media, a UK based company which provided TV, Telephone and Broadband connections to the customers.
• Ensuring speedy resolution of queries & grievances to maximize client satisfaction levels.
• Maintaining excellent relations with clients to generate avenues for additional business.
• Ensuring quality delivery of services to the clients.
Notable Attainments:
• Developed a system for monitoring Average Handling Time (AHT) for my Team.
• Volunteered for an advanced Process training program and conducted training sessions for my Team.
• Handled the team for 2 weeks in absence of manager.
• Was awarded “Best Agent on Floor” for the month of October 2008
Company industry:
Business Support Services
Job role:
Marketing and PR

Market Research Assistant

May 2005 - June 2006

Ivy Education Society

Mumbai, India

May 2005 - June 2006

Key Deliverables:
• Surveyed the pre-primary education in the region and recommended the trust to start a pre-primary educational institute in the city.
• Designed the curriculum for the pre-primary school.
• Conducted counseling sessions with parents to generate more business.
• Conducted medical camps for children to generate Brand Awareness in the market.
Notable Attainments:
• Today Ivy Education Society’s Ivy Nursery has more than 100 students every year. I take it as my achievement.
• The trust has now started two more classes i.e. Lower KG and Upper KG. And now the School houses more than 300 students every year.
• After my suggestions were implemented, I was recruited as the “Member” of the Trust.
Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

Education

Birla Institute of Management Technology

June 2010

June 2010

Master's degree, Marketing

India

• Post Graduate Diploma in Management (PGDM) in Marketing ­ From Birla Institute of Management Technology (BIMTECH) (www.bimtech.ac.in), INIDA. (2008-2010) ­ Students Exchange Program • I was selected for a student exchange program (5 months) for France. • The Institute I visited was Groupe ESC Rouen (http://www.groupe-esc-rouen.fr/). • Since its foundation, in 1871, the second business school in France, ESC Rouen has had a clear mission: “To train business leaders or directors of overseas agencies, consular agents capable of representing France in a suitable manner in its international trade relations." • During my stay at ESC Rouen, I studied four subjects, namely: 1. Business Planning 2. International Marketing 3. International HRM 4. Introduction to Brand Marketing

University of Cambridge

November 2009

November 2009

Diploma, Business English Certificate (Higher)

India

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Business English Certificate (Higher) from University of Cambridge. Scored 75% in the examination that was conducted in New Delhi in November 2009. This exam is meant to calibrate Speakers of other languages in Business English. This is Cambridge ESOL Level 2 Certificate in ESOL International Business English (This level refers to the UK National Qualifications Framework).

Rouen Business School

June 2009

June 2009

Master's degree, International Marketing

France

• I was selected for a student exchange program (5 months) for France. • The Institute I visited was Rouen Business School (http://www.http://www.rouenbs.fr/en/). • Since its foundation, in 1871, the second business school in France, ESC Rouen has had a clear mission: “To train business leaders or directors of overseas agencies, consular agents capable of representing France in a suitable manner in its international trade relations." • Now, many decades later, the school’s horizon remains the same. Through its mission – to train high-level executives, with an entrepreneurial cast, operational and responsible, able to drive the development of businesses and organisations – the Rouen School of Management’s ambition is to be counted among the top European management schools. • During my stay at ESC Rouen, I studied four subjects, namely: 1. Business Planning 2. International Marketing 3. International HRM 4. Introduction to Brand Marketing

University of Pune

May 2007

May 2007

Bachelor's degree, Pharmacy

India

Skills

Business Development
Expert
Business Development
Expert
Market Research
Expert
Market Research
Expert
Planning
Expert
Planning
Expert
Research
Expert
Research
Expert
Trust
Expert
Trust
Expert
Neuromarketing
Beginner
Neuromarketing
Beginner
Excellent Presentation Skills
Expert
Excellent Presentation Skills
Expert
Implementing Sales
Expert
Implementing Sales
Expert
SEO
Intermediate
SEO
Intermediate
Direct and Channel Marketing
Expert
Direct and Channel Marketing
Expert
Business Development
Expert
Business Development
Expert
Trade Show Management
Expert
Trade Show Management
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Consumer Behavior
Expert
Consumer Behavior
Expert
Competitive Market Analysis
Expert
Competitive Market Analysis
Expert
Market Research
Intermediate
Market Research
Intermediate
Online Marketing
Intermediate
Online Marketing
Intermediate
Relationship Building
Expert
Relationship Building
Expert
Strategic Planning Skills
Intermediate
Strategic Planning Skills
Intermediate
Market Research
Intermediate
Market Research
Intermediate
Planning
Expert
Planning
Expert
Research
Expert
Research
Expert
Trust
Expert
Trust
Expert

Languages

English
Expert
Hindi
Expert
Marathi
Expert
Arabic
Beginner
French
Beginner

Memberships

Ivy Education Society

Trustee

June 2006

Indo-French Alumni Network (IFAN)

Member

February 2009

Indian Pharmaceutical Congress

Member

September 2001