Operation coach
Sacoor Brothers
مجموع سنوات الخبرة :2 years, 8 أشهر
Sacoor Brothers - Operation coach
UAE - 1 may 2014 - Present
- Greeting customers in warm and friendly manner.
- Assisting and advising customer for the best quality and good price
- Offering information on products and prices.
- Checking stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
- Achieving monthly targets fixed by the sales manager.
- I'm responsible to control the staff and to give them the advices to be the store perfect and I require
how they assist the customer and make a good customer service to attract the customer.
- Every day I check the email and I keep in touch with the staff the new offer that we have.
- Make meeting every day to talk about the target and the offer and to push the staff to do their work
correctly.
- I handle the customer and I try to solve the problem and complains otherwise I contact my store
manager to manage this situation.
Axiom Telecom - Sales Executive (DU Specialist)
UAE - Apr 2013 - 4 April 2014
Greeting customers in warm and friendly manner.
Assisting and advising customers.
Offering information on products and prices.
Responsible of du sim cards activation.
Checking stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
Achieving monthly targets fixed by the manager.
Calling customers and prospects via phone (introduce the product and encourage them to buy it)
Faculty of Law and literature- Computer maintenance
Mannouba - 01/09/2012-01/09/2013
- In this position, I improved my knowledge in the computer science to repair
Computers and the HTML language 'Hypertext Markup Langage' to create Websites.
- Responsible of management and creating meetings and events that my manager has to make it until the academic year.
Tadis - Company of development information systems
Berges du lac 2 - 11/01/2012-09/05/2012
- Training internship in a company of developing information system.
Achieving a web application that allows sharing documents between employees with SharePoint 2010
application.
CNI National computer science center - Technician training
Beb saadoun - 01/05/2011-01/06/2011
- Work placement with the technicians at the center of the CNI network maintenance.
Training one month to see the workflow between employees and other ministers to provide the work
each others and how to solve the problems via network system.
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•• 2011-2012: High institute of commerce Tunis M1 Professional Master of Customer Relationship Management (CRM) E-Marketing.
• 2007-2011: High institute of commerce Tunis Bachelor's Degree in computer sciences applied to management.
• 2003-2007: High school Ibn Abidhief Diploma of BACCALAUREATE in science experimental