Operations Manager
Acorn Recruitment
Total years of experience :25 years, 0 Months
Reporting to the Rail Division Sales Director with the responsibility and governance of ensuring compliance throughout the division to maintain and improve both internal and client relationships.
Achievements:
• Leading the delivery of the operational plans for the business.
• Effectively ensure all operations are carried on in an appropriate, cost-effective way.
• Ensure regulatory, compliance and legal rules are followed.
• Oversee rail operations and offices. Performs quality controls and monitor production.
• Formulate strategic and operational objectives.
Accountable for the HR leadership of Group HR Offices in United Arab Emirates, Europe, Asia, and South America. Manage both global and multinational recruitment for permanent and zero salary contract staff and the HR offices based in the UK, Portugal, Poland, Romania, Bulgaria, Brazil, Singapore, and India. Oversee the vital insurance management and medical provision for the group and regularly evaluate asset management operations.
Achievements:
• Successfully established stations and fabrication offices in UAE, Romania, Poland, and India.
• Effectively sourced both offices based and technical employees.
• Build vital relationships with managers to encourage a proactive approach to engage and retaining key talent.
• Delivered precise Payroll management for 1, 200 employees and contract workers.
• Delivered global expertise and backing for an all-inclusive range of HR activities including employee relations, compensation, benefits, employee organisational design, communications, performance management, career development, and acquisition.
• Drove both global and multinational recruitment for permanent and zero salary contract employees.
• Recruitment and Hiring including candidate screening, interviewing, reference checks, hiring and on-boarding.
• Enforces company polices/procedures and ensures compliance.
• Addresses confidential employee relations issues,
• Builds and maintains relationships with employees and managers at all levels of the organization.
• Administers benefits programs including addressing employee inquiries,
• Coordinates payroll processes with Accounting; verifies employee records for payroll,
• Led office relocation projects incorporating location sourcing, the establishment of operations and local recruitment.
• Utilised best practice to manage employee databases and systems ensuring accuracy and timely updating of all records.
Responsible for driving the organisational HR strategy at the local country level and for global recruitment of Marine, Oil, and Gas Engineering positing incorporating candidate sourcing, arranging technical interviews, reference checks, and contract offers. Liaise with several Authorities for employee affairs, employment visa process, employment cards, cancellation of employment visas and procedure updates. Lead workforce planning, staffing, recruitment and termination processes including conducting annual performance appraisals, and the settlement of gratuity entitlements. Collaborate with contract and project management teams, providing HR administration and employee files and steer Compensation & Benefits projects, such as market-based pay, bonus, retention and benefits reviews.
Achievements:
• Successfully led, developed and coached team members to create increased employee engagement.
• Delivered consistent and timely communication around HR processes and wider business issues to employees and managers.
• Effectually identify and understand line manager and employee needs and act as key liaison.
• Recognised for the smooth and confident resolving of employee disputes and the understanding of business needs.
Responsible for the recruitment of Functional and Technical candidates for European Recruitment and Management in close collaboration with the HR team. Created dynamic onboarding strategies and closely monitored ongoing performance to ensure candidates were provided with a positive enrolment experience and all consultants achieve a billable status as soon as possible. Conduct consistent consultant performance reviews in line with organisational standards and maintain the team Skills Matrix. Effectively assist the resourcing manager with planning projects and resource escalations besides liaising with additional managers and staff to progress planning tools and operating standards. Lead Accommodation Portfolio Management activities alongside the overseeing of vacancies for Food Processing, Manufacturing, Warehousing, and Distribution opportunities.
An expert provider of integrated facility management solutions, operating nationally across the UK with a Head Office in Southampton and a Regional Office located in Cardiff.
Project managed Mechanical, Electrical and Building Maintenance alongside Voice, Data, Electrical, and HVAC installation activities. Established vital relations as Account Manager for both new and existing clients besides effectively managing contractors for consistency and project success. Steered the refurbishments of several internal offices requiring the procurement and installation of furniture and fittings within budget.
and Guilds, Basic Craft Mechanical Engineering City and Guilds, Parts 1, 2 and 3