Weam Bou Diab, after sales officer-logistics department

Weam Bou Diab

after sales officer-logistics department

KhouryHome appliances

Location
Lebanon - Beirut
Education
Bachelor's degree, business management
Experience
8 years, 11 Months

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Work Experience

Total years of experience :8 years, 11 Months

after sales officer-logistics department at KhouryHome appliances
  • Lebanon - Beirut
  • My current job since November 2017

-Managing drivers for delivery exchanged damaged items Across Lebanon.
-Maintaining maintenance activities for KhouryHome brands
-Checking with purchasing department for damaged imported items and follow up with insurance company
-Follow up with wholesalers to provide needed parts
-Send requested electrical accessories to all branches
-Follow up with customers for missing parts, accessories or damaged.
-Completed monthly inventory for all white section (Big Appliances.
-Stock Control

Senior sales at Hinnawi international group
  • Lebanon - Beirut
  • My current job since July 2017

Senior sales, apply all the company's standards and follow the rules in order to be perfect and a leader.
Monitoring the progress of the juniors and staff in order to send the feedback for the store manager.
Customer service
Closing cash
Send emails to the office ( daily sales report +transfer+ upt)
Daily replenishment and folding by size

trainer at assaadFNB "Pf Chang's"
  • Lebanon
  • April 2014 to April 2016

The major role is to train new and old employees and provide an excellent atmosphere for them - introduce all the policies and explain it -coordinate with the head office (HR department) -following up with internal and external customers -organize a learning schedule -respect the standards of the company-making the attendance sheet.

Education

Bachelor's degree, business management
  • at Lebanese International University (LIU)
  • June 2016

Specialties & Skills

Microsoft Software
self motivation
Microsoft Excel
Innovative Problem Solver
Customer Service Skills
Microsoft office skills
high communications skills, problem solving,self motivation,strong customer service skills, ability to work under control,punctuality,quick learner and believe in teamwork
BBAC ; training in customer service department from 1-5-2016 to 1-6-2016
management strategies and tactics that enhances my job and IMC skills that boost my marketing skills in addition to sales strategies, achieving sales targets and using CRM.
RMS-squirrel (systems)

Languages

English
Expert
Arabic
Native Speaker
French
Intermediate
Spanish
Intermediate

Memberships

Lions Clubs International
  • LEO in Beirut Wisdom
  • February 2012

Hobbies

  • Slot car racing
    i got a nissan 350Z to live the pleasure of driving and drifting ,and i am a memeber in 350z club lebanon