webster manjonjo

Cisco Boot Camp and Cisco IOS network Security Instructor at UNIVERSITY OF ZIMBABWE

• Zimbabwe
• My current job since January 2009

Conducting training needs analysis
 Developing and delivering training materials designed for classroom use
 Recommending program enhancements and modifying existing materials to ensure highest
standards of service to all learners
 Coordinate, facilitate and instruct training sessions
 Administer course evaluations and assessments
 Grading tests
Resume
Webster manjonjo
MCP, SUSE LCA, CCNA, CCNP
CSCO11490322
A hard worker with a Passion for Excellence
Flat No8, Jeles court, 17 Ceres Rd, Avondale, Harare
Cell: +263772313271
wmanjonjo@gmail.com, wmanjonjo@admin.uz.ac.zw
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computer technician at UNIVERSITY OF ZIMBABWE

• Zimbabwe
• My current job since January 2008

 Identifying, troubleshooting and resolving hardware, software and network related
problems encountered by end-users of the institution network, the internet and PCs
 Using established tracking systems to log requests; monitor progress, track problem
resolution, identifying patterns of failure, researches bug fixes and implement solutions;
communicating with the manager regarding unresolved problems
 Installing, assembling and configuring computers, monitors, network infrastructure and
peripherals such as printers, scanners and other related hardware
 Performing network administration and connectivity and also troubleshooting (inter-
VLAN)
 Hardware and software implementation / maintenance of existing ICT infrastructure.
Instillation, configuring and upgrading of operating systems and application packages
 Connecting users to the network and providing initial training in facilities and
equipment
 Hardware and software implementation / maintenance of existing ICT infrastructure.
Instillation, configuring and upgrading of operating systems and application packages
 Analyzing bugs in system and application software, researches and tests possible
solutions and implementing them
 Training end-users on the use and features of the various operating systems and
applications on the various platforms
 Maintaining the existing network and ensuring that it is running and available at all
times, upgrading the network infrastructure and configuring routers and switches
 Establishing network and e-mail access for users, managing email and proxy servers and
ensuring that there are running all the time
 Assisting in security and anti-virus systems operation and maintenance; configuring anti-
virus server
 Configuring domain controllers using Linux operating systems as well as windows 2003
server, managing the active directory and creating user accounts.
 Directory (OID), maintaining OID user accounts, defining and implementing security
policies
 Providing desktop support- installing antivirus software. Installing software updates,
implementing the central antivirus and antivirus updates
 Maintaining the Novell server, creating and dropping users on a Novell server
 Configuring and monitoring the backup tool on the Novel and pastel server

IT hardware and Network technician at National University of Science and Technology

• Zimbabwe
• January 2005 to December 2007

Duties and Responsibilities:
 Installing, certifying and troubleshooting Campus network cabling infrastructure, including a
wide variety of Local Area Network equipment and software
 Managing and maintaining all faculty labs and configuring DNS and the Active directory
 Creating email user accounts on Linux based email and internet server which served as a
gateway server
 Configuring network equipment such as router, switches and modems
 Training end users on the use and features of the various operating systems and applications on
various platforms
 Sharing and securing network operation
 Providing first line helpdesk support in Hardware, software and network related problems
 Servicing computers, laptops and other ICT related hardware
 Processing requests from user departments to run specific applications and making sure that
routine programs are successfully run to completion
 Internet and email configuration as well as support
 Providing Navision (ERP) support

• to

Designed, implemented and operated all windows server infrastructure
 Provided technical expertise and platform leadership in areas of CISCO LAN, WLAN and
VPN
 Configuring, implementing, and troubleshooting a variety of CISCO hardware / Software
products including Routers, WLAN and switches
 Implementing traffic filters using extended access control lists
 Designing and configuring VLANs, implemented VTP with 802.1q tagging
 Configuring, implementing and troubleshooting 3com switches.
 Helpdesk ticket resolution including providing first line help desk support
 Assisted in the management of other data, server and security systems
 Adding and removing users on Linux servers and assigned permission levels
 Implemented the overall security system including access-list and NAT design
 Implemented the IP telephony system
 Maintained server and security audits. And system backups and recovery
 Coordinated with the ISP providers in case of any outages
 Provided on-site technical support for end users’ PC
 Responsible for operating system and desktop software installation, PC upgrading, and
network
Troubleshooting
Projects
Undertaken
University of Zimbabwe
IP Telephony Project
 Implemented the IP Telephony system, configuring QOS, implementing voice and data
security features, etc.
VPN
 Setting up a VPN connection between the university of Zimbabwe Main campus and
Medical School
ASA Firewall (work in progress)
 Migrating from Linux software based firewalls to Cisco ASA
Resume
Webster manjonjo
MCP, SUSE LCA, CCNA, CCNP