Corporate Trainer
Frelance
مجموع سنوات الخبرة :13 years, 8 أشهر
BUSINESS / PRODUCTIVITY COACH 2018 - PRESENT
FREELANCE DUBAI, UAE
• Providing guidance, coaching, and mentoring to both business and personal clients.
• Consulting with various organizations and corporate clients, developing a solid leadership structure and
driving organizational development by coaching and training managers.
• Conceptualizing tailored training and coaching programs for clients, facilitating continuous development.
• Guiding client organizations in developing and implementing commercial strategies, streamlining clients’
processes and workflows, and providing thought leadership in navigating intricate business issues.
• Providing one-to-one personal training and coaching to individuals at all levels of responsibility,
empowering them to boost their confidence and grow both personally and professionally.
• Ensuring the provision of exceptional service and driving passenger satisfaction while certifying safety
and compliance.
• Training, mentoring, and leading multicultural teams, allocating resources and defining priorities to
maximize safety standards and operational efficiency.
• Taking lead in addressing passenger issues and complaints, providing prompt resolutions to avoid
dissatisfaction and strengthen the brand image.
• Reinforcing a client-centric on-board culture, providing ongoing guidance and support to cabin crew, and
motivating the team to create memorable customer experiences.
• Advocating for and introducing novel processes, procedures, and best practices, slashing costs, boosting
efficiency, and augmenting passenger satisfaction.