REMITTANCE PROCESSOR
ORIENT EXCHANGE C0. (L.L.C)
Total years of experience :7 years, 8 Months
Remittance Processor / Receptionist
◦ Remittance Operation Department
▪ Processing Remittances
▪ Uploading Philippines transaction coming from the branches
▪ Data Encoding
▪ Filing of document/s
▪ Resolve customer complaints via phone, email, mail or social media.
▪ Use telephones to reach out to customers and verify the account information
▪ Handle products recalls
▪ Serve visitors by greeting, welcoming, directing and announcing them appropriately
▪ Answer, screen and forward any incoming phone calls while providing basic information when needed
▪ Receive and sort daily mail/deliveries/couriers
▪ Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc
Marketing Assistant
◦ Corporate Banking Division
▪ Responsible for assisting the Relationship Manager/Account Officer in the implementation of loan transactions and customer servicing functions.
▪ Request checkings with other department (appraisal, title verification, trade checking, business checking, etc.) and collates the results for evaluation of the RM/AO
▪ Prepares the documents needed to implement credit facilities.
▪ Monitor submission of document and insurance deficiencies by client to ensure completeness of requirements, also maintains orderly files of document for each account to facilitate monitoring.
▪ Prepares special requests of clients such as Statement of Account, amortization schedules, interest payments.
▪ Prepares various requests to all units such as but not limited to partial release of collaterals, collateral substitution, application/re-application.
▪ Balance currency, coin, and checks in cash drawers at end of the shifts, and calculate daily transactions using computers, calculators, or adding machine.
▪ Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
▪ Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
▪ Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
▪ Enter customers’ transactions into tellering system in order to record transactions and issue receipts.
▪ Count currency, coins and checks received, by piece count or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks.
Export/Negotiation
◦ International Operation Department/Export Section
▪ Examine and inspect export documents to account for discrepancies to be relayed to client.
▪ Segregates processed documents for filing and for mailing to correspondent banks.
▪ Microfilm documents for future record retrieval.
▪ Monitor EBP/OBC maturing items and inform AOS for maturities.
▪ Handles inquiries regarding export negotiation item
Letter of Credits Advising processor
◦ International Operation Department/Export Section
▪ Encodes details of export LC received in IMEX system.
▪ Notifies client/beneficiary to claim at the counter to CSS.
▪ Forwards to local banks the non-negotiable copies of the Letter of Credit and the billing statement for letter of credit bring advised through other banks.
▪ Prepares/issues checks to other banks (for the advising fee) upon receipt of notice of export Letter of Credit pick up.
▪ Prepares cable to the issuing bank for purposes of inquiries and obtaining additional information related to the export LCs
Cable Payment Order processor
◦ International Operation Department/Export Section
▪ Processes inward remittances (Cable Payment Order) of export-clients.
▪ Download MT103 from IMEX system for processing.
▪ Prints MT103’s Download and Encodes MT103a in IMEX system.
▪ Update and verify AO/SA for transactions to be credited to EUR or Yen to Dollar for special rates, as well as to the accounts for special handling.
