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Whinky Sadsad, Support Services Officer / Executive Assistant to CEO

Whinky Sadsad

Support Services Officer / Executive Assistant to CEO·Almana & Partners W.L.L.

Qatar

Bachelor's degree, Marketing and Commerce

Work experience

Total years of experience: 24 years, 11 months

Support Services Officer / Executive Assistant to CEO

April 2016 - Present

Almana & Partners W.L.L.

Doha, Qatar

April 2016 - Present

• Delivering administration support service for the smooth functioning on a daily basis, for the team that related to assigned Department.
• Handling of confidential and sensitive information involving continual inter-departmental relations.
• Preparing correspondence, answering telephone and personal contact for any coordination required.
• Liaise with other departments for arranging the logistics of resources and other related issues.
• Perform advanced, diversified, and confidential administrative and secretarial support.
• Handle a wide variety of circumstances and tasks involving the clerical and administrative functions of the Department.
• Creates chart and making reports as needed and ensure that all files are complete and properly maintained.
• Perform administrative tasks based on set procedures, establish and maintain filing systems, categorize and maintain manuals, invoices, manage and co-ordinate travel needs, booking and other source data.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Executive Assistant to CEO / Internal Auditor to ISO

August 2012 - October 2015

Al Misned Trading & Joinery W.L.L.

Doha, Qatar

August 2012 - October 2015

• Provides a complete secretarial and administrative service to CEO to facilitate Al Misned Trading and Joinery processes.
• Provides a time management / diary service for the CEO to ensure ability to attend all key meetings at the appointed times.
• Establishes and maintains records and filling systems, replenishes stationery and arranges for the efficient operation of office equipment to ensure the managers can function effectively and efficiently.
• Makes travel arrangements in a time-effective way, including booking itineraries/venues, ensuring most effective use of CEO’s time.
• Informing and updating the CEO on matters relating to performance of role.
• Communicates CEO’s instructions or desires to various individuals and/or departments, and furnishes and obtains information from other managers.
• Receives and screens telephone calls, letters, and/or visitors, answers routine questions and furnishes information as necessary to ensure availability of data and efficiency of service.
• Accounting Duties of CEO such as monitoring the Payment Vouchers and Journal Vouchers.
• Handling, preparing and releasing Cheque payment accordingly.
• Preparing Proforma Invoices, Receipt Vouchers and Quotations in accordance to Company Policy.
• Processing the clearances for Exit employees and Employees on leave.
• Organizing and dealing with Recruitment of Employees and coordinates with Mandoob (PRO).
• Preparing Job Offer and Employment Application to process New Employees.
• In charge in the preparation and compilation of bidding documentation.
• Prepares routine letters, reports, memorandum for CEO’s signature (Circular), gathers and summarizes data to ensure availability of data.
• Provides a complete correspondence service, routing correspondence as necessary and drafting replies where appropriate to ensure that all mail is dealt with efficiently.
• Participating and proofreading some promotional & marketing materials like profiles, brochures and catalogues.
• Other duties may be assigned as per CEO instructions.

Company industry:
Construction & Building
Job role:
Administration

Administrative Assistant

August 2010 - August 2012

Qatar Construction Sites

Doha, Qatar

August 2010 - August 2012

• Worked with all levels of the Internal Management and perform a variety of administrative duties.
• Performs various administrative tasks; organizes, prioritize and completes tasks in a timely manner.
• Preparing correspondence, agenda, reports, minutes, memo, forms and agreements, contracts.
• Maintain complete and accurate filing system of forms, records and general correspondence. Complies statistical information and prepares report as requested
• Coordinating with our Media Partners and maintaining a smooth business with our sponsors.
• Performs Sales task: Maintaining the sales record, computation and preparing of Sales Commission and Coordinates with our valued client.
• Preparing Sales Contract and filing in proper manner per company standards.
• Keeping track of the daily attendance of all the staff.
• Preparing Pay-rolls and Salary sheets.
• Preparing Request for Annual Tickets and Annual Leave of all staff
• Maintaining the records of Leave Holidays of all staff
• Performs various HR and Administrative tasks: Hiring of new Staff and preparing the settlement of all staff leaving.
• Performs various front-desk and reception tasks: Greets visitors, handle phone calls, arrange callbacks and relays messages. Make phone surveys, verification and enquiries for updating contact information of Mailing database
• Take part in any meetings to assure secretarial follow-through.
• Maintain office supplies, equipment and manage expenses
• Prepares purchases and departmental supplies orders; oversee the maintenance and repair of office equipment.
• Other duties related to the business may be assigned from time to time

Company industry:
Advertising
Job role:
Administration

Sales & Showroom Supervisor

March 2005 - April 2010

Gulf Projects & Services Company

Doha, Qatar

March 2005 - April 2010

• Prepares business correspondence and memorandum for office and employees.
• Directly Reporting to the Commercial Manager.
• Over-all in charge for business operations.
• Responsible for handling customer service and dealing with the client as per customer standard procedures.
• Preparing Sales Quotations, Credit and Cash Sales Invoice, Statement of Account of a client.
• Preparing Monthly Sales Report required by the management with Market Analysis for designated areas.
• Preparing Accounts Report: Summary of Monthly and yearly report as per General Accounting Procedures.
• Supervising the Staff: Staff Schedule and Staff Training.
• Flight booking and follow-up necessary documents of the staff.
• Monitoring the confidentiality of client and employee’s database.
• Follow - up shipments and assisting the Logistic Coordinator from incoming and outgoing goods.
• Monitoring cash flow of the business.
• Preparing Letter for Request and Petty cash reimbursements.
• Balancing of accounts from the system software.
• Follow - up credit customers such as Hotels, Restaurants, real estate and other related companies.
• Organizing the needs in preparations for exhibit or any events joined by the company.
• Responsible and In-charge for set-up of new showrooms.
• Stand as a company representative for any events and exhibits.
• Filing and monitoring of documents needed for Sales coordination.
• Conducts Mid - year and yearly Inventory with the assistance of accredited Auditing firm.
• Monitoring and maintaining the daily needs of the showrooms.
• Stock - taking and Interior Designing.
• Visual Merchandising: Monitoring the stocks displayed.
• Perform various tasks as per management required with minimum supervision.

Awards Received : Exquisite Performance
August 2008

Acting Showroom Manager
July 2007

Company industry:
Retail & Wholesale
Job role:
Sales

Inventory Assistant / Plant Administrative In-charge

June 2002 - February 2005

Prime Panel Incorporated

Philippines

June 2002 - February 2005

• Perform Administrative and clerical office tasks
• Responsible for searching temporary staff for production of a certain project.
• Preparing payroll account for temporary and contractual employees of a project.
• Managing the Warehouse Operations (Warehousing).
• Preparing Monthly and Yearly Inventory Report as per management required.
• Monitoring the physical quantity of all items to maintain the minimum stock level.
• Coordinates with the Production Planner in preparation of materials for production ready for dispatch to a project.
• Coordinates with accounting office: Inventory, Request and Reimbursements.
• Directly Reporting to the Plant Supervisor.
• Monitors and handles administrative office needs: Supplies, utilities and other maintenance materials in the office.
• Handles and maintain good rapport to the suppliers.
• Responsible for handling calls such as follow-ups and client inquiry.
• Performing various tasks assigned by Immediate Plant Supervisor.

Company industry:
Industrial Production
Job role:
Administration

Operation Assistant (Documentation, Billing & Collection and Credit Investigation)

June 2000 - August 2001

Filinvest Alabang Incorporated

Philippines

June 2000 - August 2001

Documentation
• Coordinated with various Government Agencies (Liason) such as Bureau of Internal Revenue, Assessor’s Office and Registry of Deeds.
• Prepares Sales Contracts: Deed of Sale, Deed of Absolute Sale, Contract of Lease and other related documents.
• Prepares Documentation Status Reports and other reports required by the management.
• Helped maintain confidential reports and client database file.
• Secure and monitors the safety of Land and Condominium Titles and other original documents in safety vault.
• Follow-up documents needed for transferring of titles.
• Process Commission Forms of Marketing Sales personnel for endorsing to accounting office.
• Recommends other system and procedures to hasten processing documentation.

: Billing and Collection
• Prepares Monthly Collection Reports for all projects required by the management.
• Prepares Daily Collection Report and Miscellaneous Income Report.
• Prepares Monthly Association Dues Statement of Account.
• Issued Provisional receipts for client and process Official receipts endorsed to the Accounting office.
• Monitoring Postdated Cheques in safety vault for monthly amortization.
• Deposit all cash and cheques collections of the company in an authorized bank regularly.

Credit Investigation
• Conducts telephone and field verifications of prospective and existing client.
• Accomplish Personal and Business Verifications Report.
• Prepares Final Investigation report and endorsed to Head of Division.
• Coordinates with Marketing Support Group.
• Entertain telephone Inquiries of Client Inquiry.
• Handles confidentiality of personal information of client database.

Company industry:
Real Estate
Job role:
Administration

Sales Assistant - On The Job Training

October 1999 - January 2000

Ayala Land Incorporated

Philippines

October 1999 - January 2000

On-The-Job Training
• Assisting the Sales Supervisor.
• Customer Service: Inquiries and follow-ups.
• Preparing Sales Contracts and other required documents for transferring of Land titles to the owner after sales.
• Filing documents to the desired folder and keep in Filing cabinet.
• Monitors Client Documentation Status in the system.

Company industry:
Real Estate
Job role:
Administration

Education

ST. PAUL UNIVERSITY OF MANILA

January 2000

January 2000

Bachelor's degree, Marketing and Commerce

Philippines

COLEGIO SAN AGUSTIN

January 1996

January 1996

High school or equivalent, Secondary Education

Philippines

,

Skills

Executive Assistance
Expert
Executive Assistance
Expert
Office Administration
Expert
Office Administration
Expert
ERP Systems
Expert
ERP Systems
Expert
Back Office
Expert
Back Office
Expert
Navision
Expert
Navision
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
SUPPORT SERVICE
Expert
SUPPORT SERVICE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
OPEN ERP SYSTEM AND NAVISION SYSTEM
Expert
OPEN ERP SYSTEM AND NAVISION SYSTEM
Expert
MICROSOFT OFFICE (EXCEL, WORD, POWERPOINT, OUTLOOK, ETC.)
Expert
MICROSOFT OFFICE (EXCEL, WORD, POWERPOINT, OUTLOOK, ETC.)
Expert
Executive Assistance
Expert
Executive Assistance
Expert
Office Administration
Expert
Office Administration
Expert
ERP Systems
Expert
ERP Systems
Expert
Back Office
Expert
Back Office
Expert
Navision
Expert
Navision
Expert

Languages

English
Expert
Filipino
Native Speaker
Arabic
Beginner

Training and Certifications

Training
Certified Integrated Management System Awareness (ISO 9001:2008, OHSAS 18001:2007 & ISO 14001:2004)
Qatar Quality Plus
Sep 2012
Show credentials
Certified Integrated Management System Internal Auditor (ISO 9001:2008, OHSAS 18001:2007 & ISO 1400
Qatar Quality Plus
Sep 2012
Show credentials
IRCA Certified Quality Management System Auditor / Lead Auditor
Quality Austria Gulf
Jan 2013
Show credentials