Wiaam Kassab, Program Manager

Wiaam Kassab

Program Manager

Vanrise Solutions

Location
Lebanon
Education
Master's degree, Computer Science
Experience
20 years, 0 Months

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Work Experience

Total years of experience :20 years, 0 Months

Program Manager at Vanrise Solutions
  • Lebanon - Beirut
  • My current job since February 2020

Program Manager for an end-2-end digital transformation OSS/BSS program of the only Landline Operator in Lebanon

Senior Managing Consultant at Huawei
  • Lebanon - Beirut
  • August 2008 to December 2016

Managing multiple OPCO’s Business & Digital transformations along with CxOs and Senior Managers, whilst providing
consulting on the full BSS/OSS stack, with a focus on Business Process Optimization, Customer Experience & Journeys, Customer Interaction Channels, and TMF compliancy.

Experienced Customer Project Manager at Ericsson
  • Lebanon - Beirut
  • October 2007 to August 2008

Project manager for the ericsson charging system where tasks include managing a team of technical consultants and ericsson technicians, coordination between different Ericsson entities and the customer.
The work follows PROPS-C, which is an Ericsson specific project model for the projects life cycle.

Telecom Functional Consultant at International Turnkey Systems
  • Lebanon
  • May 2001 to September 2007

Technical Team Leader and Project Management
Customer Requirements Gathering
Billing System Implementation
Training Customer on System
Experience in Roaming, Rating, Mediation, Billing, Intelligent Network, Provisioning .....

Education

Master's degree, Computer Science
  • at American University of Beirut
  • February 2008

My average is 81.5. I had 2 years of graduate assistantship where I was teaching computer programming Labs. The thesis is titled 'A Dominating Set-based Location Management Architecture for Mobile IP Networks'. It discusses a new approach to handle location updates and packet delivery in Mobile IP networks.

Bachelor's degree, Computer Science
  • at American University of Beirut
  • February 2001

I have a very good average in major courses.

Specialties & Skills

Telcommunications
Project Management
Consultancy
Business Process Management BPM
IT Management
Analysis, Programming, Testing, QA, Implemention and Leadership
Project Management
Telecom Consulting
Presales Support
Digital Transformation
Billing, CRM, Call center
ETOM, PMP
Online Charging

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

ORACLE BPM Workshop (Training)
Training Institute:
ORACLE
Duration:
120 hours
PMP (Training)
Training Institute:
PMI
Duration:
120 hours
Frameworks Roadshow (Frameworx, TAM, ETOM, SID (Training)
Training Institute:
Tele Management Forum (TMF)
Duration:
120 hours
PROPS-C (Training)
Training Institute:
Ericsson
Duration:
120 hours
BES (New NGBSS) (Training)
Training Institute:
Huawei
Duration:
120 hours
TMF Business Development Manager (Certificate)
Date Attended:
March 2012
PMP (Certificate)
Date Attended:
July 2011

Hobbies

  • Soccer
    Winner of 2 Lebanese premier leagues and 2 Lebanese Cups