Foreign Exchange Officer and Accounts
sudanese islamic bank
Total years of experience :17 years, 11 Months
Create letters of credit, Create letters of guarantee and/1
checking the documents of (letters of guarantee and
(letters of credit and the issuance of letters of credit
2/Receiving of remittance application forms, standing orders, swift messages, Incoming Payment messages (MT103/202/200/B2B) through Remittance systems and sorting
3/ Supervisor in Swift Section (swift).
4/Electronic Clearing, Saving and current, Internal transfer, International transfer, Foreign exchange, Investment Islamic, Letters of credit
Cheque presentation and posting of outstanding transactions.
5/preparing monthly Management Information and reporting and annual budget preparation
Cashier:-
1/Accept cash, checks or bankcards for payment, completes check and bankcard transactions according to established procedure.
2/ Counts money gives change and issues receipt for funds received.
3/Calculates discounts or references, requests customer identification for certain discounts and receipts as required.
4/Maintains sufficient amounts of change in cash drawer.
5/Balances cash drawer and receipts, documents discrepancies Assists. 6/customers in locating specific items
Enter transactions in the cash register and provide
customers with the total bill and*
Sort and count currency and coins*
Issue receipts and change to customers*
Count money at the end and beginning of each shift*
Process exchanges and refunds *
Ensure that all checkout counters have enough cash*
Process credit card and check payments*
Perform the duties of customer service representative *when required.
Maintain periodic sales reports and improvement *systems
Policy development and documentation*
Banking Operations:-2006-2009
1/Electronic Clearing, Saving and current, Internal transfer, International transfer, Foreign exchange, Investment Islamic, Letters of credit
Cheque presentation and posting of outstanding transactions.
2/Responsible for unanimously controlling branch accounts in terms of incoming and outgoing funds.
3/Implementation of all internal restrictions on the banking system and works to follow the movement of bills of exchange and collections in addition to his responsibility for the implementation of clearing operations for checks.
Customer Service Department:-2009-2011
1//Receive, process, and respond to daily enquiries on a wide range of services by providing timely and high quality support to internal / external customers to meet their requirement, Receive and analyses issues or complaints to ensure they are solved or addressed in the most effective manner.
2/Support customers on a wide range of generic services following established policies and procedure to ensure customer needs are met in the most effective manner.
3/Track major customer complaints and report key issues to supervising colleagues.
4/The process of displaying banking products to customers dealing in the bank, whether in the process of opening an account or taking a personal loan or car loan or linking a deposit.
5/ review customer complaints, taking necessary initiatives whenever required to ensure prompt resolution and high customer satisfaction.
Treasury Operations Officer :-2011-2013
7/Accept cash, checks or bankcards for payment, completes check and bankcard transactions according to established procedure.
8/ Counts money gives change and issues receipt for funds received.
9/Calculates discounts or references, requests customer identification for certain discounts and receipts as required.
13/ cash management.
10/Maintains sufficient amounts of change in cash drawer.
11/Balances cash drawer and receipts, documents discrepancies Assists.
6/preparing monthly Management Information and reporting and annual budget preparation
Trade Finance Officer:2014- Until now
1/Create letters of credit, Create letters of guarantee and checking the documents of (letters of guarantee and letters of credit and the issuance of letters of credit).
2/Receiving of remittance application forms, standing orders, swift messages, Incoming Payment messages (MT103/202/200/B2B) through Remittance systems and sorting.
3/ Follow-up of documentary credits and payments with correspondent accounts outside the country.
4/ Supervisor in Swift Section (swift).
the banking information system
banking and financial study
Word- excel- PowerPoint- oracle.